Job Location:

• The office for this position is located at 1706 E Elm Street, Jefferson City MO 65101
• Candidates who complete a successful onboarding and training period may be eligible to work at an alternate location in compliance with OA-ITSD's Distributed Workforce Plan.

Why you’ll love this position:

Are you looking for a position that will allow you to work with a team of dedicated IT professionals? Are you interested in being a key player in a partnership between ITSD and DMH? If so, this position with the Office of Administration, Information Technology Services Division, supporting the Department of Mental Health (DMH) might be for you!

ITSD-DMH has an opening for a Quality Control Specialist. In this position, you will use your skills to analyze and build test plans, carry out hands-on and automated application testing, quantify and qualify test results and communicate outcomes with other team members as well as DMH Business personnel. You will become a valued member of a well-organized, Agile-minded team thriving in a positive environment. You will have the chance to deliver a meaningful impact supporting DMH and the citizens of Missouri.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Department of Mental Health (DMH).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.

What you’ll do:

The Quality Assurance role will assist with test plans, user acceptance testing, and the testing of integrations, functionality, business rules, data conversions, mobility, performance, security, and more. Overall, the position requires a great deal of interaction with DMH customers and potentially other stakeholders, such as vendors of DMH services.

All you need for success:

• Excellent verbal communication between peers, management, and stakeholders - basically all levels of the organization.
• An ability to produce written communication that is concise and accurate, also providing context and content tailored to the right audience.
• An ability to facilitate meetings and ask the right questions to elicit requirements.
• An ability to actively listen and demonstrate understanding of what is being said.
• A desire to build strong working relationships based on trust and a strong work ethic.
• An ability to manage conflict.
• An ability to follow up and follow through on commitments.
• Ability to come to a shared understanding of the problem and analyze possible solutions.
• Apply testing techniques to ensure that solutions make it to production with zero or minimal defects.
• Apply analysis techniques to elicit requirements that represent the business need and provide context for that need.
• Either existing knowledge of or ability to learn Azure DevOps (ADO), SQL, Visio, Word, and Excel.
• Experience with healthcare billing is desirable.
• Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.

The classification for this position is Quality Control Specialist; click for more information.

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions please contact: ITSDRecruiting@oa.mo.gov

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.