Employee Services Specialist
Come join the Tillamook Team where our philosophy is “Do Right By Every Bite.” As an independent farmer-owned cooperative, we have been guided by good, honest values since 1909. We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We’re taking a stand for real food, because everyone deserves better.
We invite members of all diverse communities to join our workforce. At Tillamook, we believe that inclusion and diversity are central to our cultural strategy. In order to achieve our growth ambition and compete and win in the marketplace, we believe we make better decisions and build stronger teams when we invite and rely on diverse perspectives, thoughts, backgrounds and cultures into our work and to fuel our innovation and growth. To us this means creating a climate of inclusion where all employees feel valued and a sense of belonging. We believe this will make us a better consumer brand and employer.

About you:
What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us. People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values.

About us:
Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. We live by these shared values: We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other.

What you will do:
The People & Culture (P&C) division provides partnership to the business by putting employees first and supporting systems throughout the employee lifecycle. The Employee Services Specialist provides onsite P&C support to the Tillamook Plant, The Creamery, and Farm Store. This role will support tasks for their area of responsibility associated with P&C related programs such as employee onboarding, employee/labor relations, performance management, training, administration, and project work. The Specialist will also provide education on interpretation of policies, assist with organizational changes and conduct exit interviews. This role requires a high degree of empathy, desire to help people, motivation to solve problems, and the ability to exercise critical thinking.

Here’s a day in the life:

• Administrative tasks daily/weekly entries into HRIS software including hires, terminations, job and payrate changes, leave status, and payroll corrections
• Oversee the off-boarding process in conjunction with P&C peers including, preparation of termination paperwork, scheduling and conducting exit interviews, notification of final paycheck, audit and close employee files
• Interact as a front-line source for day-to-day inquiries
• Investigate employee concerns/issues and make recommendations of resolutions to the employee services manager/business partner
• Work with leaders to administer attendance program and provide support in delivering associated progressive actions as appropriate
• Maintain employee files
• Ensure supervisor and employee adherence to policies
• Ensure compliance with time and labor laws
• Make recommendations to improve/innovate company policies to P&C management team
• Support administration of the performance management system
• Interpret and relay standard State and federal labor laws to employees
• Exercise discretion when dealing with issues of a confidential nature
• Demonstrate excellent written and verbal communication skills in English with a high level of attention to detail and accuracy in documents
• Work a flexible work schedule if an employee investigation or other project needs to be performed after normal business hours
• Work with Talent Acquisition team regarding plant/Creamery recruiting and new hire onboarding including building orientation packets
• Facilitate bi-weekly new hire orientation
• Work with Employee Services Manager(s)/Business Partner to review and update onboarding and/or new hire orientation materials periodically
• Conduct walkthrough of work areas, engaging with team members and being present in the workspace
• Perform other job duties as assigned

Knowledge, Skills, and Abilities:

• Associate degree required, Bachelor in HR/ILR or business-related preferred; or equivalent work experience
• Relevant education OR HS diploma/GED with at least 3 years of experience in an HR Specialist or related role
• Strong understanding of employment laws
• Excellent communication skills, both verbally and in writing
• Strong problem-solving skills
• Demonstrated experience maintaining confidential employment information
• Microsoft SharePoint and Office Suite, HRIS software
• Experience in manufacturing – preferred
• Payroll and time-keeping experience is a bonus
• SHRM-CP preferred but not required

Physical Requirements:

• Sitting
• Standing and/or walking
• Vision for machine or computer operations
• Hearing
• Regular and reliable attendance on site

Industry-leading benefit and reward programs:
We offer outstanding benefits to our employees. For more information, please visit the careers page: www.tillamook.com/careers.
We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success. We are seeking talent from a wide range of diversity, perspectives and backgrounds to join our exceptional organization and help us build our future.
Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. EEO/AA

Job Type: Full-time

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