Guest Service Agent Job at Bella Vista Hotel & Suites
Bella Vista Hotel & Suites Lynchburg, VA 24502
$14 an hour
We are looking for a Guest Service Agent to approach all encounters with guests and associates in a friendly, service oriented manner.
Responsibilities:
- Check in guest, answer phones and take reservations
- Obtain all necessary information when taking room reservations
- Be aware of closed out and restricted dates
- Respond to guest complaints, request and emergencies
- Balance cash drawers
- Fully comprehend and execute all relevant phases of the front office computer system
- Follow and enforce all hotel credit policies
- Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
- Prior hotel experience a plus but not required
Job Type: Full-time
Pay: $14.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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