Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Intuitive Surgical is seeking a Portfolio Lifecycle Operations Specialist to author, coordinate and manage Engineering Change Orders (ECOs) in Agile (PLM system). This person will work with Project/Program Managers and cross functional teams such as Regulatory Affairs, Marketing, Manufacturing, Engineering, Planning, Logistics, Business Systems etc. to add or remove parts from the Approved Products List (APL) which resides in Agile. Parts are added or removed from the APL via Engineering Change Orders (ECOs) while working in close partnership with Doc Control. Additionally, this person will be required to head weekly meetings to check the status of all the pre-requisites needed and to maintain a tracker for ongoing and future ECOs. This person should be energetic, results oriented and an excellent communicator/collaborator. Knowledge and leveraging data from excel or tableau dashboards will be required in this role. Additionally, the following skills will be needed to be successful in this role: proactive problem solving, excellent communication, ability to influence and build relationships, detail-orientation, and discovery. This is the position for you if you love to effectively communicate and partner with multiple people to help collect important inputs for parts management in Agile via the ECO process. Lastly, this person would be required to help with process improvement projects related to APL.

Job Requirements:

• Work with Project Managers and cross functional teams to complete the pre-requisites needed for APL readiness.
• Write and manage ECOs through the approval process in Agile PLM system
• Monitor and report project status and escalate in case of critical gaps
• Proactively organize efforts to alleviate data entry bottlenecks and speed execution
• Coordinate large cross functional team meetings and follow up on deliverables and action items
• Support team meetings including taking minutes and tracking action items
• Initiate, develop and implement departmental, process related improvements relating to the APL
• Identify process gaps and opportunities to optimize the efficiency of parts/versions additions and removals
• Rollout and train impacted teams on APL related processes and tools
• Develop and execute data research for metrics and reporting

Qualifications

Skills, Experience, Education, & Training:

• Minimum Bachelor’s Degree required.
• 3+ years of directly related experience desired, medical devices experience preferred
• Expertise with Agile PLM system is required
• Should be highly proficient in Word, Excel, and PowerPoint, Smartsheets, BOX
• Familiar with data research, excel and dashboards

Nice to have:

• Previous experience with parts management is a plus
• Proven partnerships, effective communication, high energy
• Good organizational and investigative skills
• Proactive problem solver
• Ability to switch between many different projects quickly, or pivot when needed
• Willingness to be flexible and manage unexpected project requirements
• Ability to make progress on projects even when there are areas of ambiguity
• Passion for rapidly executing projects creating robust and reliable products

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed below:

Base Salary Range Region 1:$84,500 - $121,500
Base Salary Range Region 2: $71,800 - $103,400
Shift: Day
Travel: None