Monitoring Specialist Job at SSD Alarm
SSD Alarm has an available position for Monitoring Center Specialist – Alarm Monitor to join our team in Anaheim. Various shifts - to include weekends and holidays. This is a professional environment with a stable company!
Benefits:
We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401(k), medical, dental and vision insurance, life insurance, paid company holidays, and paid vacations.
Job Duties:
- Respond to residential and commercial alarm signals, based on established company policies and procedures, when triggered and alerted on computer
- Answer high-volume of phone calls, strong computer skills
- Dispatch security or emergency personnel, if applicable, to premises after receiving alarm signal
- Interact with customers, customer emergency contacts, and emergency dispatchers while responding to residential and/or business alarm signals
- Establish and maintain rapport during dispatch calls with fire, medical, and law enforcement agencies throughout the United States
- Understand and use correct interdepartmental procedures and policies when interfacing with other departments
- Great phone etiquette, comfortable speaking with clients on the phone
- Perform basic troubleshooting
Requirements:
- Strong verbal and written skills required – able to handle a high call volume and excellent customer service
- Type a minimum of 40wpm
- Answer high-volume of phone calls
- Strong computer skills
- Good written and verbal communication skills
Job Type: Full-time
Pay: $19.00 - $19.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Weekly day range:
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.