Guest Service Representative/Front Desk Job at Holiday Inn Express
Job Overview:
Our Front Desk Agent will be paid a starting rate of $12+ per hour and be a non-exempt employee. This position has a 90-day probationary period.
A Front Desk Agent will be asked to perform the following duties:
- Answer inquiries and check in/out guests in a timely and professional manner
- Establish and maintain professional communications and teamwork with fellow employees
- Follow hotel policies and safety standards
- Manage guest room transfers, cancellations, and reservations
- Know off-hand rates, packages, and promotions
- Handle money exchanges, balance receipts, and administer safe deposit boxes
- Generate, print, and distribute daily and weekly reports as necessary
- Complete all items on a shift check list
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario
Mandatory Requirements:
- At least 6 months of Front Desk experience in a hotel will train qualified person
- Open availability including nights, weekends, and holidays
- Proficient in OPRA or equivalent PMS
- Availability to work morning shifts 7AM to 3PM and afternoon shifts 3PM to 11PM
- Shifts vary primary 3:00p-11:00p
- stand on feet for long periods of time, and bend, crouch, reach with no difficulty
Preferred Experience/Knowledge:
- Progressive experience in a hotel atmosphere
Job Types: Full-time, Part-time
Pay: From $12.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Overtime
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Monaca, PA 15061: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.