Jamsan Hotel Management is a leading New England hotel management group. Our newest project, the Aloft by Marriott recently opened!!!

Teamwork is a major aspect of our culture. Our property teams are a highly team focused groups, that work closely together to ensure our guest, product and services are the best. Successful team members are continuously seeking opportunities to learn and pass on new knowledge. We are always striving to be better, are never bored and never complacent. Our teams thrive on hard work, diversity and producing outstanding guest experiences. We endeavor to make our employees comfortable so they can engage unhindered.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• Framingham, MA 01702: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel: 1 year (Preferred)

Work Location: One location

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