Early Customer Accounts - Cypress, CA Job at North American Staffing Group
NASG is Now Hiring Early Customer Account Representatives for a large Automotive Financing company in Cypress, CA.
Job Duties
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Job Duties
- Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are 5-29 days past due and assist customers with bringing their accounts current (approximately 100+ phone calls daily)
- Identify root cause of customer delinquency and generate effective solutions for AHFC and customer
- Conduct minimal skip tracing necessary to prepare account for next level of collections
- Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
- Become a productive member of the department (meet quantitative objectives)
- Maintain enthusiastic and positive attitude
- Attendance – being here on time ready to work at the start of the shift
- Long-term temporary assignment with no set time or guarantee of a full-time position
- Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance
- Excellent verbal communication skills (easy to understand)
- Able to multi-task (ability to talk and type simultaneously is a must)
- Customer service oriented
- Self-starters
- Eager to learn
- Bilingual (Spanish) a plus
- College Degree (4 Year).
- Monday through Thursday: 11am – 8pm
- Two Saturdays per month: 8 AM – 12 PM
- Must be flexible, schedule may change with business needs
- Associates degree
- 2 Years of customer service or call center experience
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.