JOB SUMMARY (Hybrid- Onsite/Remote)

This position serves as a health care interpreter for our patients and staff who are in need of language services. You'll work in a dynamic environment in a medical setting with new challenges every single day and work alongside a collaborative team of other interpreters with diverse backgrounds. As the Interpreter, you will convey health care information to monolingual speakers while complying with all Interpreter Services and Michigan Medicine policies and procedures. You will follow all aspects of confidentiality set forth by the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding patient confidentiality. You will also need to have a passing performance of competencies listed in the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC). You will need to travel within our main hospital and its satellite locations including those outside of Washtenaw County.

Additionally, you'll have the opportunity to participate in committees and complete projects as assigned.

What Benefits can you Look Forward to?

· Excellent medical, dental and vision coverage effective on your very first day

· Flexible spending accounts

· Prescription Drug Plan

· Mental and emotional health programs

· Child Care Resources

· Life Insurance

· Legal Services Plan

WHAT YOU WILL BE DOING

• Facilitate delivery of language services to Limited English proficient (LEP) patients and English-speaking providers
• Render services through a combination of remote and on-site interpretation
• Interpret for over-the-phone (OPI), video (VRI), and in-person assignments
• Work with other members of the Interpreter Services staff to coordinate appointments
• Provide sight and written translation of Michigan Medicine documents for patients as needed
• Document patient encounters according to department standards and comply with all Michigan Medicine and Interpreter Services guidelines and procedures
• Communicate Interpreter Services resources and protocols to hospital staff and patients
• Adhere to the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care (NCIHC)
• Perform other duties as assigned

WHAT IS REQUIRED

• Associate’s degree in a healthcare field or an equivalent combination of education and experience
• Oral and written fluency in English and Arabic
• Certificate from a nationality-recognized Medical Interpreting course encompassing at least 40 hours of training or willingness to take and pass such a course before starting the position
• Knowledge of medical terminology

WHAT WILL MAKE YOU STAND OUT

• National medical interpreter certification (CHI or CMI)
• Health care interpreting experience preferred
• Excellent organizational skills
• Proven customer service abilities
• Experience using scheduling databases

Job Type: Full-time

Pay: $40,000.00 - $50,910.00 per year

Schedule:

• 8 hour shift
• Day shift

COVID-19 considerations:
U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine. This includes those working or learning remotely. More information on

Application Question(s):

• Do you have 40 hours of Interpreter training?
• Can you work a Hybrid schedule (on-site/remote)?

Language:

• Arabic (Required)

Work Location: Hybrid remote in Ann Arbor, MI 48109

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