Position Title:

Accounts Receivable (AR) Specialist

Office Location:

Boca Raton, FL

Department:

Finance

The below statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Primary Purpose of Position:

The Accounts Receivable Specialist’s purpose is to maintain portfolio of accounts in good standing, including invoice collection, clearing deduction allowances and resolving claims / chargebacks.

Organizational Relationship:

This position reports directly to the Accounts Receivable Manager. This position works closely with other team members as well as Logistics, Distribution, Customer Service, Sales, Accounts Payable, and other internal and external contacts.

Essential Functions and Responsibilities:

• Responsible for the timely collection of invoices, (less than 30 days past due) clearing of allowed deductions (less than 30 days from deduction date) and research and resolution of customer chargeback disputes (less than 90 days from chargeback date) for a portfolio of assigned accounts.
• Obtains backup for deductions and chargebacks by contacting customers or using websites to pull documentation.
• Conducts research to validate deductions, obtain approvals as necessary, and determine if there is an accrual to offset the deduction.
• Issue credits to clear chargebacks and attach supporting documentation in SAP.
• Communicates with internal and external contacts to resolve disputes, which involves responding timely and utilizing both written and verbal methods.
• Disputes invalid deductions, providing appropriate documentation, requesting repayment from customers
• Performs such individual assignments as management may direct.
• Establishes and maintains effective work relationships within the internal and external customers.

Qualifications

• High school diploma or equivalent
• 2 plus years experienced with accounts receivable, invoice collection, chargeback resolution, Manufacturing Industry preferred

• Strong time management, organizational skills, and ability to multi-task, with attention to detail and emphasis on accuracy
• Microsoft Office Skills, at least intermediate level for Excel, Outlook and Word)
• Ability to utilize a PC, including strong skills in Microsoft Excel (Vlookups), Outlook and Word.
• SAP experience preferred.
• Excellent communications skills, both written and verbal.
• Interpersonal skills to work effectively with others.
• Ability to adapt to change and learn new processes.