ABOUT US

Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!

JOB DESCRIPTION

Admissions Representatives are responsible for recruitment of online learners, serving as a student’s point of contact through the time the student is admitted to ORU.

RESPONSIBILITIES

• Communicates with prospective students by extensive phone and e-mail contact in a prompt manner. Develops relationship with prospects and leads them as they explore the educational opportunities presently by online study with ORU. Responsible to meet daily, weekly and monthly goals as assigned by supervisor.
• Provides counsel for prospective students, and parents as needed, regarding online academic programs of study and program requirements. Responsible to provide accurate information and answer questions regarding how a student applies for financial aid.
• Once students have been admitted to ORU, continues to serve as a point of contact that sees them through to the beginning of class, assisting them as they complete their registration steps.
• Responds to selected correspondence received in the Online Enrollment Office and initiates correspondence to selected prospects via letter, e-mails, cards, etc. Provides each with appropriate information sometimes requiring problem solving with students having issues with regards to acceptance and/or special circumstances that may have a direct impact or their acceptance to the university.
• Serves as the primary individual who determines the success of a student’s acceptance to the university. Works on behalf of potential students that will enable them to accomplish all aspects of their matriculation into the university.
  

REQUIREMENTS

EDUCATION:
High school diploma required. Bachelor’s degree preferred.

EXPERIENCE:

Two (2) years of related work experience in consultative sales, marketing, customer service or related field required.

SKILLS & ABILITIES:

• Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form.
• Must be self-motivated, be driven to meet goals, possess a strong work ethic and be able to prioritize.
• Excellent problem solving skills, leadership and time management skills are a must.
• Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alumni, administration, and parents from varying cultural backgrounds.
• Must have the ability to prioritize multi-tasks in the midst of a fast-paced, high-demand work environment while always maintaining a professional demeanor.