Welcome Center Representative Job at YMCA of Greater Pittsburgh
Thelma Lovette YMCA
2114 Centre Avenue
Pittsburgh, PA 15219
SHIFTS:
- Tuesday & Thursday Evenings (5pm-8pm)
- Some weekends
POSITION SUMMARY:
Under the supervision of Membership Service Leadership and Branch Leadership the Welcome Center Representative is responsible for the coordination and implementation of excellent customer service to members, guests, and program participants.
Welcome Center Representatives will take the lead in creating a welcoming environment for the front desk and lobby area. Getting along with a wide variety of people and having a strong sense of duty are important aspects of the job. YMCA employees are expected deliver quality services in the areas of Mission Advancement, Collaboration, Operational Effectiveness and Personal Growth.
JOB SPECIFICATIONS:
- Excellent verbal and written communication skills
- Requires conscientious and cooperative teamwork work style
- Accurate handling of details
- Proficiency in Microsoft Word, Excel, Outlook, Google and Social Media as well as the ability to become proficient in Daxko
- Ability to multi-task and work in a face paced environment
- People oriented , warm friendly and easy-going communication style
- Strong customer service skills
- Ability to work independently
- Comfortable with public speaking and conducting presentations
Physical Working Conditions:
While performing the duties of this job, the employee may be required to stand; walk on uneven surfaces; sit; handle or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must be able to lift up to 25 pounds. The employee may be exposed to weather conditions prevalent at the time. The noise level is usually minimal to moderate.
Candidates must have final Criminal Clearance certificates prior to starting employment. This includes PA Criminal Certificate, NSOR Verification, PA FBI - Use Code: 1kg738 and PA Child Abuse.
Job Type: Part-time
Pay: $9.00 - $12.00 per hour
Work Location: In person
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