ConcertoCare is the leading tech-enabled, value-based provider of at-home, comprehensive care for seniors and other adults with unmet health and social needs. ConcertoCare's human-first approach deploys physician-led interdisciplinary teams— supported by its proprietary population health platform, Patient3D®, and clinical decision support tools — to manage the country’s most medically and socially complex and costly patients in ways that keep them in their homes and out of the hospital. The results are better health outcomes, reduced costs, and a more personalized and integrated experience for patients and their families.

ConcertoCare’s distinctive approach was pioneered by the nation's leading experts in home-based geriatric medicine and value-based complex and palliative care delivery. Our model leverages virtual health, remote monitoring, and data and analytics to extend and enable care delivery in a truly patient-centered, personalized, convenient, and scalable fashion. Our work is underpinned by a deep commitment to health equity, leveraging care teams who exhibit the cultural competencies and empathy needed to meet patients where they are. ConcertoCare currently serves patients across the country and is rapidly expanding its national footprint.

Job Summary

The Vice President, Health Plan Partnerships will join ConcertoCare at an exciting time of rapid growth for the company, with a large and expanding market, increasing national footprint and proven model for meaningfully improving patient outcomes and reducing healthcare spend through in-home care for adults with complex health and social care needs. This role will report to the Chief Growth Officer (CGO) and work hand-in-hand with cross-functional and market-level leadership to drive ConcertoCare’s growth objectives.

The Vice President, Health Plan Partnerships will be a seasoned healthcare growth leader, responsible for driving strategic health plan partnerships across all existing and new markets for ConcertoCare’s wrap-around care and in-home primary care service lines. S/he will actively drive and executive efforts to source, develop, and close new value-based payor partnerships and provider contracts, collaborating closely with operational, clinical, finance, and legal leaders to structure competitive partnership arrangements. This role will be responsible for building a robust and diversified pipeline of health plan prospects, and successfully advancing them through the deal cycle to drive new payor partnership growth at scale.

Essential Duties & Responsibilities

Drive new risk-based health plan partnerships

• Grow and manage a high-yielding pipeline of health plan partner prospects for ConcertoCare’s wrap-around care service line (CarePartners)
• Directly source, develop, negotiate, and close new value-based provider contracts with payors for our CarePartners business line
• Source and execute risk-based provider contracts with MA and special needs plans for ConcertoCare’s in-home primary care service offering (GPC)
• In coordination with cross-functional team members and growth leadership, drive new risk-based health plan contracting processes from beginning-to-end, including development of initial letter of intent, formalization of key contract terms, negotiations and closure
• Serve as an integral leader and thought partner within the broader growth organization, bringing a data-driven perspective to new growth opportunities in the health plan and broader B2B space

Manage & support B2B sales operations

• Source, develop, and / or manage health plan partner growth assets, including contact lists, playbooks, pitch decks, training programs, etc.
• Collaborate with other ConcertoCare Growth and cross-functional team members to implement and manage ConcertoCare’s scalable B2B growth technology stack, including its CRM, data assets, performance tracking and reporting tools / processes, etc.
• Regularly track, analyze, and report out to the business progress and performance of health plan partnership efforts relative to broader ConcertoCare growth targets
• Continuously monitor market feedback and refine contracting approach across markets / opportunities to optimize growth efforts and health plan partnership deal cycle
• Provide regular feedback and analysis regarding the evolving competitive landscape, market insights, and strategic opportunities
• Over time, grow and manage a team of mission-driven health plan business development specialists in line with the organization’s growth needs (incl. development of Sales Incentive Plans, hiring, onboarding, training & mentoring, etc.)

Qualifications

• Bachelor’s Degree in relevant discipline required. Master’s Degree in Business Administration, Public Policy, Public Health, or related discipline preferred
• 8-10 plus years of experience in value-based health plan contracting, value-based provider contracting, business development and sales
• Established network of U.S. health plan contacts, including across Medicare Advantage plans and Special Needs Plans
• Deep familiarity with the U.S. value-based healthcare services sales motion, including a comprehensive understanding the payor / provider landscape, fluency with value-based care models, and a strong network among relevant healthcare players
• Impeccable track record of execution across the entire health plan deal (partnership) lifecycle – from lead generation and prospecting through to contracting, negotiations, and deal closure
• Demonstrated tactful and consultative leadership style and approach to partnership development, with the poise, agility, and emotional and relationship quotients needed to effectively navigate complex strategic partner relationships over a prolonged deal cycle
• Demonstrated ability and willingness to “do the work” – capable of independently valuing, structuring, and negotiating large, complex value-based care partnerships, while building and leading a national team over time
• Experience building and managing a distributed sales / partnerships team focused on health plan partnerships
• Willingness to travel up to 50% of the time

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace

Base Salary/ Wage Range $200,000 to $250,000 plus annual bonus and equity. Compensation for the role is commensurate with the candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits.