WHO WE ARE

As a Technical Writer (Bridger) for the Training & Program Support department within the Metropolitan Council Environmental Services division (MCES), you will have the opportunity to develop, edit and maintain routine technical documents to support daily operations and training. You will also perform research and work with subject matter experts (SME’s) to determine job aid content, create document drafts, and review with experts prior to finalizing.

What is the Bridge Program?
The Bridge Program is a long-term, two-year position, which allows students and recent graduates to bridge the gap between their education and experience to become successful in the workplace.

The Bridge program is designed to be a long-term temporary (2 years) position. This position is eligible for benefits.

Who is the Metropolitan Council?
The Metropolitan Council is made up of several operating divisions that service the Twin Cities Metropolitan area in a number of ways.

• 
  Metropolitan Council Environmental Services (the division for this position) is an area leader in Environmental Stewardship to provide Clean water for future generations. MCES values respect, inclusiveness, integrity, commitment, and excellence as it manages wastewater treatment plants and the regional wastewater collection system for the seven-county metropolitan region
• Metro Transit provides bus and light rail public transportation for the greater metropolitan area
• Community Development is responsible for helping the Council shape its regional growth plan and Metro HRA provides affordable housing programs in the region
• Metropolitan Transportation Services (MTS) is responsible for the transportation planning functions as the Twin Cities metropolitan planning organization (MPO) for transportation
• Regional Administration provides support services (Finance, Payroll, HR, etc.) for the Council

What you would do in this job

• Meet with subject matter experts to determine technical document content and other media content needed to produce accurate, high-quality and user friendly, accessible content.
• Create and/or edit technical documents and other media content using software such as Arbortext editor, Adobe Acrobat, Adobe Premier Pro.
• Communicate technical document and other media content availability to staff, solicit feedback and encourage utilization.
• Maintain technical document content and other media content on intranet and platforms such as Titania Facilities and Operations Library, Microsoft Stream.
• Produce images and video and other media to embed in technical documents and in eLearning modules, as well as for placement in Microsoft Stream, Learn LMS and other platforms used at the MCES.
• Perform other duties as assigned.

What education and experience are required for this job (minimum qualifications)

Minimum Qualifications

• 
  Bachelor's Degree in Technical Writing, Journalism or related field
  OR
• Associate's degree AND two years of relating experience in Technical Writing, Journalism.

Bridge Program Eligibility:

• Graduated with a 4-year Degree within the last 2 years from posting date
  OR
• Graduated with a Master’s Degree within the last 2 years from posting date
  OR
• Graduated with a 2-year degree within the last 2 years from posting date AND 2 years of relatable experience

Additional information

Union / Grade: AFSCME / Grade E
FLSA Status: Exempt
Safety Sensitive: No

What your work environment would be:
Position works in an office and industrial environment. Some travel to industrial facilities in the Twin Cities Metro area will be required where meetings with subject matter experts in the field take place and photographs, videos and other content is captured.

What steps the recruitment process involves:

• 
  We review your minimum qualifications.
• We rate your education and experience.
• We conduct a structured panel interview.
• We conduct a selection interview.
• We ask you to bring samples of your work to an interview, such as reports, technical writing, promotional material, web writing, examples of layout and design, or similar.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity , Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us .

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
• Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
• Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

• Well@Work clinic
• bus/rail pass valued at over $1200 per year
• parking at many job locations
• fitness centers at many job locations
• Employee Assistance Program
• extensive health and wellness programs and resources