Job Title : Technical Delivery Manager

Location: Charlotte/ Hybrid, Chicago (IL), Denver (CO), Iselin (NJ), Lewisville (TX), New York (NY)

Description :

Technical Delivery Manager

• The Technical Lead Infrastructure job manages the installation, configuration, and maintenance of IT systems software and hardware for multi-user server computers. This job meets end user needs by confirming that uptime, performance, resource availability, and security of computers are within established operational guidelines. Under limited supervision, this job manages large-scale projects and is recognized as a subject matter expert in the Technology Infrastructure field.
• This role uses their knowledge of computer languages and operations to find and fix problems in computer networks, such as network communications errors, storage problems, and malfunctioning server platforms.

Key Responsibilities and Duties

* Leads the routinely performed analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices.

* Oversees the acquisition, installation, and any upgraded computer components and software and planning for service outages and other problems.

* Approves automation of routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement.

* Reviews domain solutions and executes changes in line with the implementation plan.

* Communicates project, operational, and strategy risks and opportunities to senior management, along with corrective action plans when required.

* Publishes metrics to qualify and quantify configuration success, and ensures that configuration practices are in compliance with standards.

* Approves documentation as it relates to domain configuration, routing, processes, and service records.

* Ensures successful delivery on all project and operational commitments, including quality and timeliness metrics.

* Coaches, mentors and delegates work to lower level professionals.

Work Experience

* 5+ Years Required; 7+ Years Preferred

Additional Information For Posting

* Owns, develops, and maintains strong relationships with App Dev, GIS, Enterprise Data Management & Cyber Security organizations

* Meets or exceeds customer expectations by analyzing, collecting requirements, scoping, assessing, and delivering infrastructure solutions that address the client’s requirements and are within the scope of work as agreed.

* Consults with domain and Infrastructure Service Architects developing end to end logical and physical designs

* Identifies opportunities to drive greater efficiency in service delivery.

* Conveys complex and technical issues to diverse audiences.

* Prefer candidate to have broad technical knowledge around Server, Containers, Storage, Middleware, Database, Application Development, Automation, Network and Cloud computing technologies.

* Must have excellent oral and written communication and presentation skills.

* Experience working in an Agile Methodology using Jira.

* Proficiency with using Microsoft Visio, Word, PowerPoint, Excel and Teams.

Job Type: Contract

Salary: $70.00 - $80.00 per hour

Experience level:

• 9 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Denver, CO 80207: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Jira (Preferred)

Work Location: Hybrid remote in Denver, CO 80207

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