SUMMARY:
Under general direction, provides a range of services for youth and adults conducting storytelling and other learning programs as assigned in the Library and in the community. Upholds the Library System's mission, vision and values.

ESSENTIAL FUNCTIONS:
This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Locates age-appropriate materials, (utilizing book reviews, library literature and other resources) and makes selections for programs to be presented.
• Prepares programs to meet time and content objectives; conducts programs to target youth and adult audiences utilizing tools as needed.
• Markets library services and the value of the library cards.
• Tracks, maintains and reports on program attendance statistics for each program presented and other reports when as required.
• Recommends Library materials and services of potential interest to customers.
• Responds to basic information inquiries from customers.
• Interviews customers to determine the type and nature of information or materials required and directs or leads customers to the materials/information or appropriate Library staff member.
• Monitors customers in the Library and remind them of Library policies.
• Performs or assists with any system operations or responds to emergency conditions.
• Attends and participates in a variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, requirements and policies.
• Maintains work area in a clean and orderly condition; ensures safe operating conditions within area of responsibility.
• Requests customer feedback on programs including using surveys and sharing appropriately with staff.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:
Bachelor's Degree in education, or a closely related field; AND two (2) years of professional early childhood education experience; OR an equivalent combination of education, training and experience as determined by Human Resources.

Required Certificates, Licenses, and Registrations:
None.

Required Knowledge and Skills:
Required Knowledge:

• Principles and practices of literacy and education from early childhhod-K12 population.
• Best practices and trends in storytelling and children's/teen programming.
• Principles and techniques of preparing and presenting effective educational programs.
• Principles of instructional technology materials, methods and development.
• Learning theory, instructional strategies, curriculum standards and assessments.
• Public library methods and practices.
• Record keeping principles and methods.
• Standard office practices and procedures, including filing and the operation of standard office equipment.
• Correct business English, including spelling, grammar and punctuation.

Required Skills:

• Developing, implementing and providing educational services and programming.
• Preparing clear and concise reports, correspondence and other written materials.
• Using initiative and independent judgment within general policy guidelines.
• Communicating clearly and effectively to include voice mechanics, characterization, tone, pacing, use of space, connection/eye contact with audiences of all sizes and ages, facial/body gestures and ability to speak as multiple characters in a story.
• Providing effective oral presentations to large and small groups.
• Use of computer and technology resources, applications and hardware related to duties.
• Maintaining accurate records and files.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Upholding the Library System's mission and values in the pursuit of all duties; respect for the individual, our organization, and the community, excellence, and integrity in actions, while providing excellent customer service to all internal and external customers.

SUPERVISION RECEIVED AND EXERCISED:
Under General Direction - Incumbents at this level have considerable latitude in the application of departmental policy, and they follow general guidelines or professional and administrative standards in accomplishing assignments. They are responsible for planning and organizing their own workload, but ordinarily cannot change methods of their assigned work unit, established operations, or departmental policy without supervisor approval. Supervision is minimal, indirect, and usually limited to technical oversight.

PHYSICAL/MENTAL REQUIREMENTS:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in an office setting, use standard office equipment and stamina to sit, stand and walk for extended periods of time; strength to lift and carry up to 20 pounds; agility to bend, reach and climb; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

WORKING ENVIRONMENT:
Work is performed in a library setting.


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