Position Concept: The Golf Shop assistant will assist the Head Golf Professional and Assistant Professional in the management of day-to-day golf operations of the facility. The position is responsible to supervise and manage total golf operations in the absence of the Head Golf Professional and/or Assistant Golf Professional. All duties of the position shall be performed with a commitment to the highest level of customer service and creating member value.

Supervised By: ___General Manager / Head Golf Professional / Assistant Golf Professional_______________

Specific Responsibilities - included but are not limited to:

· Conduct oneself in a professional manner and maintain a professional image at all times

· Provide excellent customer service, professional advice and assistance to all members/guests

· Assist with management of outside service staff to ensure the highest quality of customer service is achieved

· Understand and implement Club policies and procedures

· Golfer check-in and fee collection; control and manage play

· Opening and closing procedures

· Assist with management of daily plan, including member and guest check-in, proper charging of all fees and supervision of 1st and 10th tees

· Maintain cleanliness of Golf Shop, Cart Storage facility, Practice facilities, locker room, etc

· Management of golf car operation, practice facility, and club storage service

· Assist in coordinating golf activities with other departments

· Manage golf car fleet rotation and service procedures

· Assist in golf merchandising, including purchasing, displays, inventory control, promotion and sale of merchandise

· Assist with tournament administration of member events and outings

· Assist in managing facility tournament operations including weekly events

· Assist with men’s, women’s, and junior golf events and programs

· Responsible for timely and consistently maintaining the club’s USGA Handicap System

· Promote all club activities and services

· Other duties as assigned

Knowledge, Skills and Traits

· Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations

· Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees

· Service and customer focused attitude

· Excellent Communication skills

· Visible, confident, and inviting presence

· Maintain and promote a positive professional image within the community

· Strong organizational, planning and prioritization skills

· Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database

Job Types: Full-time, Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

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