JX Truck Center - Bloomington is a subsidiary of JX Enterprises, Inc. We have 25 dealerships in 4 states: Illinois, Indiana, Michigan, and Wisconsin. As of this posting, the Bloomington branch has approximately 48 employees in all of their departments.

Currently, JX Enterprises, Inc. employs approximately 1,250 people.

Job Overview:

Under the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs, assigning work to technicians, preparing repair orders, billing repair orders, entering work orders into the computer system, ordering shop supplies according to procedures and consulting with insurance companies. This is a Monday - Friday, first OR mid shift position.

Pay: $53,000/year (based on certifications, experience, etc.) + UNCAPPED Service Counter Incentive Program

Shift: We're open to the shift that works best for the candidate's schedule:

7:30 a.m. - 4:30 p.m. (first shift)

8:00 a.m. - 5:00 p.m. (first shift)

10:30 a.m. - 7:30 p.m. (mid-shift)

11:00 a.m. - 8:00 p.m. (mid-shift)

Shift Differential: There is a $2,500/yr. ($96.15, bi-weekly) mid-shift differential, paid bi-weekly, when you work a mid-shift schedule.

Working Arrangement: On-site (100%)

Hiring Manager: Jarried Knoll

What's the Manager Like? Jarried has an open-door policy and is easy to talk to. He's a hard-working manager and has the respect of his employees.

Interview process: 2-3 interviews at the most (depending on if a recruiter is asked to conduct a phone interview or not).

# of openings: 1

Time Frame to Fill: As soon as we find the right candidate for the job, and someone that will fit in with our Bloomington team.

Essential Duties and Responsibilities:

• Process all shop repair orders by scheduling & assigning work to shop Associates.
• Document and diagnose necessary repairs by taking photographs.
• Provide effective communication to customers regarding their job orders by preparing estimates for repair work and parts; monitor job schedules to ensure timeliness of repairs and job pricing.
• Work closely with customers and insurance companies to obtain necessary authorization and documentation relating to repair work.
• Complete invoicing and collecting procedures in a timely manner.
• Maintain inventory of parts, paint and materials necessary for repair functions.
• All other duties as assigned.
  
  An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

JX Enterprises, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Experience

• 1 year(s): Service Writer / Service Advisor / Diesel Technician

Education

• High School or GED or better in General

• Associates or better in Diesel Technology

Licenses & Certifications

• DL

• CDL

Skills

• Writing Skills
• Time Management
• Sales Skills
• Phone Skills
• Computer Skills
• Communication Skills

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization