Purpose/belief statement:

Senior Workforce Manager Position exists to provide support to the company for Nursing and Culinary, to assure that the highest degree of quality resident care is maintained at all times. This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care. The position must also manage the resources that are available to them in their job to ensure the proper number of employees are in the optimal location for the highest quality of care for residents.

Job duties & responsibilities

• Take necessary steps to ensure that sufficient members of nursing and culinary staff are assigned.
• Monitors and assists with the maintenance of the master staffing schedule
• Communicates continuously with facility administration or designee to ensure coordination of information and maintain accuracy of nursing and culinary schedules
• Completes a listing of vacant positions for facility administration as needed
• Provides support to facilities to follow process to align actual hours to budget and control labor
• Follow established HPPD budget as designated assignment or work with designated buildings to provide support
• Assist with coverage for open Workforce Manger positions throughout the company
• Provide companywide training and support as needed
• Perform all other general and/or specific administrative staffing duties required
• Creates and maintains forms necessary for completion of Senior Workforce Manger’s task.
• Attends mandatory all staff in-services.
• Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental and infection control standards.
• Promptly reports any suspected resident abuse, neglect or misappropriation to the Director of Scheduling.

Qualifications & Experience requirements

• A minimum of a BS or BA in Business Administration, Human Resources or any related field

• Prior scheduling experience, preferably in a healthcare or hospitality environment

Knowledge/Skills/Abilities

• Understanding of resident rights and care procedures and standards, within the scope of workforce management

• Ability to make independent decisions when circumstances warrant such action.

• Ability to deal tactfully with staff, residents, family members, visitors, government agencies, and the general public.

• Ability and willingness to work harmoniously with all staff.

• Must have patience, tact, and enthusiasm, as well as the willingness to handle difficult residents.

• Willingness and ability to be flexible in new methods and principles, as well as willingness to incorporate them into existing practices

• Computer literacy and skills including Microsoft software including but not limited to Excel, Word, and Outlook.

• Prior Scheduling software experience preferred

• Ability to openly communicate at all levels of the organization

Work environment

• May work beyond normal working hours, on weekends and holidays, when necessary.

• Is subject to frequent interruptions.

• Field based work required.