Location:

Springfield, IL, US, 62702-3406

Job Requisition ID: 25400

Agency: Department of Children and Family Services
Closing Date/Time: 04/04/2023
Salary: $4,982 - $7,369 Monthly (Anticipated starting salary $4,982 Monthly)
Job Type: Salaried Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063

PIN: 180603

REQ: 25400

SUPERVISOR: Bruce Carter

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the work.Illinois.gov homepage in the blue ribbon.

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through SuccessFactors.

Official Transcripts must be uploaded with your resume to be considered for this position.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

This title is subject to the Upward Mobility Program.

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Job Responsibilities

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as State Central Register Call Center Worker. Under general supervision, this position will provide statewide telephone coverage of a toll-free number for the reporting of alleged child abuse and neglect, making highly responsible decisions regarding intake and screening of information received on initial calls. The position will also secure all information necessary to accurately diagnose and evaluate reports of alleged child abuse/neglect and all information to complete initial oral reports and subsequent reports relating to child abuse/neglect or other child welfare services. This position provides a great opportunity for someone who is passionate about children and focused on ensuring the safety of children and youth. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

1. Serves as State Central Register Call Center Worker

2. Provides telephone counseling services or referral services for crisis situations; maintains familiarity with resources on a statewide basis for purposes of referral

3. Provides information necessary to ensure that all alleged reports of child abuse/neglect are entered into the computer terminal

4. Monitors incoming written reports for CPS units

5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Preferably requires a master's degree in social work; or a master's degree in a related human service field, supplemented by one year of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field;

*

• OR

*

• Requires a bachelor's degree in social work and one year of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field;

*

• OR

*

• Requires a bachelor's degree in a related human service field and two years of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field.

*

• The college or university issuing a bachelor's or master's degree must be accredited, and the degree program in social work must be approved by the Council on Social Work Education.
• This class is included as an Upward Mobility Program credential title.

Conditions of Employment

• Requires the ability to pass a background check
• Requires physical, visual and auditory ability to carry out assigned duties
• Requires ability to work mandatory overtime

Education Major

• social work or a related human service field

Work Hours: ROTATION B 4:00PM - 12:30AM
Work Location: 2200 Churchill Rd Springfield, IL 62702-3406

Agency Contact:

Mike Bolt

mike.bolt@illinois.gov

618-583-2176

Job Function: Social Services

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

Job Type: Full-time

Pay: $59,784.00 - $88,428.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Evening shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• directly related professional: 2 years (Required)

Work Location: One location

Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.