Scheduler, Centralized Scheduling, 9:30a-6p Job at Norton Healthcare
Responsibilities:
The Centralized Scheduler schedules all outpatient diagnostic testing, interventional radiology procedures and cath lab procedures for all adult Norton Healthcare facilities. The Centralized Scheduler also schedules all outpatient diagnostic testing, interventional radiology procedures and sedation for testing as needed for all pediatric Norton Healthcare facilities. The Centralized Scheduler instructs doctor's office and/or patients regarding pre-procedure clinical preparations, as required, and obtains demographic and insurance coverage information.The Centralized Scheduler will handle a large volume of requests to schedule appointments via incoming phone calls and an Epic work queue. The Centralized Scheduler is many times the first point of contact and must possess strong telephone communication and computer skills, problem-solving abilities, and demonstrates the highest level of customer service for all patients, providers, and other team members. The hours are Monday through Friday 9:30 am to 6pm working from home
Qualifications:
No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to recruitment@nortonhealthcare.org to learn more.
Desired:
- One year scheduling tests/procedures or patient registration experience in a healthcare setting
- High School Diploma or GED
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