Salesforce Architect

At SpotOn, we're helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.

Recently, SpotOn has:

• Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion)
• Earned awards for Great Places to Work and Built In's Best Places to Work for 2022 & 2023
• Earned award for Inc's Fastest Growing Company in 2023
• Rated the top-rated point-of-sale (POS) for Restaurants, Bars, Retail, and Small Business by Capterra users
• Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more.

Role:

• Provides the technical direction for the Salesforce platform by guiding teams as they build and deliver foundational cloud capabilities on Salesforce.
• Works closely with the Product Line Managers to include continuous technical improvement in the Product Line roadmap.
• Collaborates with other Product Managers to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio.
• Ensures engineering excellence (e.g. best practices and quality) is achieved within the product group.
• Clearly communicate technology strategy and vision to team members and internal and external customers.
• Innovate and operate with an iterative, agile and user-centric perspective
• Provide thought leadership for the development, structure, technology, and tools used within SpotOn.

Scope:

• Provide technical leadership to multiple product lines within SpotOn focused on Salesforce.
• Help business partners understand our iterative development approach and focus on delivering a Minimum Viable Product (MVP) and releases..
• Design and deliver industry-leading products and services to increase value and productivity for commercial customers based on the Salesforce platform.
• Engage across SpotOn Technology portfolio and engage with other organizations such as Architecture Board, Enterprise Integrations, Sales, Service, and Finance.

What you'll be able to do:

• Be a technical expert who has experience building platforms, underlying services for re-use.
• Understands business priorities and technical feasibility in order to assist prioritize the platform backlog, identify dependencies, and handle risks.
• Jump in and assist the engineering team, product lines and product teams to resolve technical blockers.
• Focus on delivering product value through reusable services and technologies that other product teams can use.
• Conduct product and technology experiments, user interviews and other validation techniques to gather feedback and product insights.
• Initiates or translates the product road map into manageable product features in the backlog.
• Attends SpotOn Technology boards and cascades relevant information to appropriate members of their product line.
• Curates and contributes to the Salesforce Center of Excellence (COE) manifesto.
• Identifies areas within the software delivery process and application ecosystem that require cohesion across the platform and addresses them through common engineering policies.
• Assess the technology feasibility of the product line roadmaps.
• Employs and/or champions Agile software processes, culture, standard methodologies, and techniques.
• Manages and drive the CI/CD pipeline and Salesforce environments within to support Engineering testing, Quality Assurance testing, and User Acceptance testing (as needed).
• Create and scale governance models and access control methods
• Construct and manage technical documentation and procedures
• Communicates openly and frequently with the team by being responsive to in-person prompts.
• Actively works to identify and remove/ mitigate risks and blockers to product delivery.
• Assesses the overall health of the product and prompts key decisions to move it forward.

The minimum qualifications we seek:

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent or a combination of education and equivalent experience.
• 5+ years' experience with Salesforce implementations.
• 3+ years of experience in defining product vision, strategy, product roadmaps and creating and managing backlogs.
• 2+ years of leadership experience, managing agile teams.

Benefits:

We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance
• 401k with company match
• RSU's
• Everyone needs time to recharge, so we offer Flexible Time Off + 11 Company Holidays
• Headspace membership for guided meditation and stress relieving tools through the Sequoia App*
• Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice

Compensation:

• Our base pay range is $180,000 -$210,000 for this role
• Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
• Offers will be reflective of the candidate's location and experience.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.