Job Description:

The Housekeeper is responsible for maintaining the highest standards of cleanliness in all guest rooms. He or she must work to promote safety in all guest areas by following strict procedures with respect to passkeys, entry to guest rooms, and reporting any suspicious activity. Housekeepers must demonstrate a commitment to maintaining high quality standards and attention to detail.

Responsibilities:

• Thoroughly clean and restock the required number of guest rooms per shift within a pre-determined allotted time frame.

• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.

• Remove all trash and dirty linen from guest rooms.

• Care for all uniforms, equipment and supplies issued by the Executive Housekeeper.

• Communicate with staff as directed on the status of all cleaned rooms.

• Maintain cleanliness of public areas.

• Report any observed damage, unusual happenings and safety concerns to the Executive Housekeeper.

• Maintain a solid understanding of housekeeping and laundry supplies.

• Inform management of hazardous situations, emergencies or security threats.

• Respond in a courteous and prompt manner to all guest questions and/or concerns.

• Turn in all “lost and found” items as directed listing the room number, the day it was found and the name of the person who found it.

• Ensure that no occupied room is left open and unattended when being serviced.

• Promptly report all maintenance concerns and follow up on repairs.

• Perform other tasks/jobs as assigned by the supervisor or manager.

• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.

Required Skills and Experience:

• Excellent interpersonal and communication skills with strong customer/client focus essential.

• Strong problem-solving skills.

• Ability to work in a fast-paced, high-pressure environment.

• Ability to shift and manage multiple priorities.

• Adaptable to change.

• Previous housekeeping experience preferred, specifically within a hotel/resort.

• Previous customer service experience preferred.

Schedule:

Part-Time/Full-Time

Flexible

Open availability not required, but preferred.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: Up to $12.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift
• No nights

COVID-19 considerations:
All guests and employees are encouraged but not required to wear a mask and all the facility regularly cleans, sanitizes and disinfects common and high traffic areas.

Education:

• High school or equivalent (Preferred)

Work Location: In person

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