Reservation Specialist Job at Paws Pet Resort & Spa

Paws Pet Resort & Spa Cheshire, CT 06410

$17 - $20 an hour

Inside Sales - Must Love Dogs and Cats!

Paws Pet Resort & Spa, one of CT's most exciting pet care businesses is looking for an Enthusiastic Inside Salesperson.

Are you high-energy and enjoy talking to people? Looking to showcase your strong sales and communication skills in a new, exciting way to help pet parents and their furry companions? Paws Pet Resort & Spa is a state-of-the-art facility and was voted Best Pet Boarding Facility, Best Doggy Daycare, Best Family-Owned Business, and Best of Cheshire Best Groomer. We provide high-quality services including pet lodging, fun doggie daycare, grooming, bathing, and professional dog training services.

We provide on-the-job training that will improve your skills and increase your confidence in this position! The Reservation Specialist will handle incoming calls from current and prospective clients, promote our award-winning services, book reservations, and ensure exceptional customer service. No cold calls!

If the following traits describe YOU, we encourage you to apply to our growing company in this fun & rewarding industry:

  • Enthusiastic team player with a patient, and positive professional attitude
  • Polished Verbal Skills and phone etiquette
  • Eager to learn
  • Trustworthy
  • Motivated
  • Enjoys a fast-paced environment
  • Great time management skills

Duties:

  • Answering incoming phone calls, voicemails, and emails in a prompt and professional manner
  • Utilizing the company’s proven sales process which ensures overall success
  • Providing accurate and concise information to clients utilizing the tools provided
  • Handling reservation confirmations in a timely manner along with service changes & add-ons
  • Excellent communication skills with clients and team members
  • Proficient time management, ability to problem solve, learn, and handle multiple tasks
  • Must be able to work seated for a majority of day

The Perks:

  • Competitive pay including hourly, commission, bonuses.
  • Internal and external training programs
  • Direct deposit
  • Employee discounts, personal pet care discounts and more!
  • Paid time off*
  • Flexible schedule
  • 401(k) matching*
  • Health insurance reimbursement*

*after introductory period

Submit your resume. We look forward to hearing from you soon!

Candidates who are successful in this position may have previous experience as a retail sales representative, receptionist, travel agent, front desk, sales associate, inbound sales representative, reservation agent, and phone sales representative. Applicants that have some inside sales success are preferred, but not necessary as we use a proven coaching program.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Cheshire, CT 06410: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person




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