Premier national law firm seeking Customer Service Associate for fast-paced, high volume Hartford, Conneticut office.

· Strong multi-functional: skilled in the mail, copy, and hospitality. Work closely with supervisor to provide high qualConnecticutity, fast turnaround on projects, and customer support.

· Reception back-up: excellent communication skills.

· Must be computer literate; also have USPS, and other couriers-FedEx, UPS, etc..

· Familiar with Pitney Bowes mail equipment and PSShip a plus.

· Day shift hours must be flexible... able to work OT when required

Perform multi-functional duties inclusive but not limited to Copy (hard copy as well as electronic printing), Mail (sorting, metering, folding, inserting, delivery, pickup, etc.), back-up reception, and Hospitality support

· Lift heavy boxes, files, or paper when needed

· Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

· Demonstrate flexibility in satisfying customer demands in a high volume, production environment

· Consistently adhere to business procedure guidelines

· Adhere to all safety procedures

· Take direction from supervisor

· Maintain all logs and reporting documentation; attention to detail

· Participate in cross-training and perform other duties as assigned (Conf. room set-up, ordering and distribution of supplies, maintain Conv. machines)

· Handle time-sensitive material like confidential, urgent packages to prep and deliver and/or scan

· Perform other tasks as assigned

Position requires moving, bending and lifting

Required Qualifications:

· Keyboarding and Windows environment PC skills required (Word, Excel, and PowerPoint preferred)

· Experience running mail posting equipment a plus

· Excellent communication skills both verbal and written

· Lifting up to 55 lbs with or without accommodations

· Willingness and availability to work additional hours if assigned

· Ability to effectively work individually or in a team environment

· Competency in performing multiple functional tasks

· Ability to meet employer's attendance policy

Necessary skills:

· Strong communication skills to provide Reception support.

· Experience with conference room meal set-up as well as maintenance of Pantry/lunchroom.

· Mailroom general support-receive, distribute, and prep outgoing. Handle courier deliveries.

· Ordering, maintaining, and distributing supplies.

· General office services support: move boxes, light furniture.

· Copy and print...bind where applicable (Velo, coil, spiral)

“The pay range for this position starts at $20.28 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

Job Type: Full-time

Pay: $20.28 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift

Experience:

• Copy/print operator: 1 year (Required)

Work Location: One location

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