Position Summary

Crystal Bridges seeks a dynamic individual to lead our employee relations and diversity and inclusion efforts. The position will be responsible for leading and guiding the employee relations and diversity and inclusion function at Crystal Bridges Museum. This includes working collaboratively with the People Services Manager to assist the institution to be more effective in managing employee relations. This position provides support by coaching, counseling and advising managers on all issues, participating in terminations, conducting investigations, effectively applying policy to issues and performing other general human resources functions. The incumbent will have a commitment to diversity and inclusion. This position will partner with the Chief People Officer and Director of Inclusion and Belonging in leading institutional efforts in diversity and inclusion. The incumbent is responsible for performing all job duties in accordance with state and federal guidelines/laws and organization policies and procedures.

Principal Responsibilities (Essential Functions)

• Manage full cycle onboarding process to include comp analysis, preparing OLs, launching background checks, entering new hire into HRIS system, etc.

• Assist in facilitating new staff orientation for CB and the Momentary

• Enter, track or archive employees into performance management systems

• Must be able to multitask and adapt in a fast-paced environment

• Deep understanding of employee relationships, staffing management and training

• Provides clear advice and guidance to managers on all Employee Relations issues to include application of law and to institutional policies and procedures

• Independently conduct ER investigations, prepare investigation summary report & provide recommendations based on findings

• Manage exit interviews, summarizes findings, and discusses trends and concerns with senior management.

• Maintains an attitude and philosophy consistent with the company's standards.

• Escalates and involves senior management on critical issues as appropriate

• Counsels, Coaches and Mediates on Employee Relations issues with employees and or supervisors to obtain a reasonable resolution

• Utilize employee and labor relations expertise to identify issues, predict and mitigate risk and develop and execute employee relation strategies and programs

• Updates and develops processes and guidelines as well as presents training on Employee Relations topics

• Responsible for researching current related employment laws and making updates to Employee Relations presentations and training materials

• Consults and works with attorney on Employee Relations cases and investigations as needed

• Performs administrative duties such as writing detailed and structured investigation reports to include all critical documentation related to Employee Relations, ADA, FMLA, Title VII & EEOC topics (i.e., paperwork, interviews, investigations, and all related documentation, etc.) to ensure proper record-keeping

• Create and update institutional policies

• Creates prepare reports and verifies data as necessary i.e EEO, Demographic, Turnover etc.

• Troubleshoot issues independently and drive them to closure with minimal supervision

• Support and guide internal efforts for diversity and inclusion

• Provide leadership to the institutions IDEA committee and employee resources groups

• Assist with annual budget process

• Partner with AWE (shared services) on benefits, WC, ADA, FMLA, payroll, etc.

• Ability to partner and communicate with leaders at all levels

• Support recruitment functions

• Support performance management functions

• Serve as back up to all assigned HR functions

• Other duties and projects as assigned

Minimum Qualifications

• Bachelor's degree in human resources, business or related field.

• Highest ethics as they relate to all aspects of business.

• Demonstrated working knowledge of diversity and inclusion practices.

• Excellent verbal and written communication skills.

• Excellent interpersonal skills.

• Excellent organizational skills and attention to detail.

• Excellent time management skills with proven ability to meet deadlines.

• Ability to prioritize task and delegate them when appropriate.

• Ability to act with integrity, professionalism, and confidentiality.

Work Experience:

• Minimum of five years human resources experience.

• HRIS experience required

• Thorough knowledge of employment-related laws and regulations.

• Proficient with Microsoft Office Suite, Excel or related software.

In regard to education and experience, an equivalent combination of relevant education and/or experience will satisfy the minimum requirements.

Licenses and Certifications:

• Valid drivers license and clean driving record

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: In the work environments described below, position requires utilizing a computer and telephone for prolonged periods of time, good eye/hand coordination, verbal and written conversation with others, lifting/carrying (up to 10 lbs). Vision abilities required by the job include close vision.

• Work Environment: Work will be performed in an office environment and in museum spaces. The noise level in the work environment is usually low to moderate. Some overnight travel may be necessary.

About Crystal Bridges

The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding American art. Crystal Bridges was founded in 2005 as a non-profit charitable organization by arts patron and chair of the museums board of directors, Alice Walton. Since opening to the public on 11-11-11, the museum has welcomed more than 5 million visitors and garnered 15,000 membership households. Some 280,000 school children have participated in the Willard and Pat Walker School Visit program, which provides educational experiences for school groups at no cost.

Crystal Bridges takes its name from a nearby natural spring and the bridge construction incorporated in the building, designed by world-renowned architect Moshe Safdie. A series of pavilions nestled around two spring-fed ponds house the galleries and amenities such as a restaurant, museum store designed by architect Marlon Blackwell, and a library featuring more than 50,000 volumes of art reference material. In addition to the museums architecture, a Usonian house designed by Frank Lloyd Wright was preserved, acquired, and moved to the museum grounds in 2015, and a rare Buckminster Fullers Flys Eye Dome was installed in 2017, both providing access to American architectural masterworks in a natural setting.

Sculpture and walking trails link the museum's 120-acre park to downtown Bentonville, Arkansas. A new entrance, elevator tower, and pedestrian bridge was added to the north side of the building in 2017, increasing access to the museums north lawn and newly enhanced North Forest Trail. More than 600,000 visitors a year utilize the museums five miles of walking trails.

Crystal Bridges permanent collection spans five centuries of American artworks from early American to the present and is always free to view. Crystal Bridges is committed to telling broad and inclusive stories by acquiring and showcasing the highest quality works by artists underrepresented in art history and conventional museum frameworks. Works such as Asher B. Durands Kindred Spirits, Gilbert Stuarts George Washington, and Georgia OKeeffes Jimson Weed are displayed alongside contemporary artists such as Kerry James Marshall, Maya Lin, Fritz Scholder, Jaune Quick-To-See-Smith, Felix Gonzales-Torres, and Amy Sherald represent some of the finest achievements in American art. The collection continues to grow, while the museum also offers temporary exhibitions that complement the collection and can also reveal arts connections to equality and justice.

Crystal Bridges provides year-round programming for all ages. In 2019, more than 800 public programs and events were offered, including lectures, performances, classes, and continuing education for K-12 teachers. Crystal Bridges stays connected online with the full collection available via eMuseum, an award-winning app, a podcast called Museum Way, all available for free, and many of the museums lectures such as the Distinguished Speaker Series are on Crystal Bridges YouTube channel. An online-learning initiative provides opportunities for students and teachers with arts-based courses, as well as SmartHistory with arts history videos and essays. Crystal Bridges also offers two research fellowship programs. The Tyson Scholars in American Art program encourages and supports full-time scholarship that seeks to expand boundaries and traditional categories of investigation into American art and visual culture. The Reese Teacher Fellowship provides for research into the development of interdisciplinary connections between American art and core curriculum subjects of language arts, history, social studies, and the sciences. In addition, Crystal Bridges administers the awarding of the Don Tyson Prize, an unprecedented award recognizing significant achievements in the field of American art. Additional information about Crystal Bridges is available online at CrystalBridges.org.

About the Momentary

The Momentary is a new contemporary art space that opened to the public on February 22, 2020, in downtown Bentonville, Arkansas. A satellite to Crystal Bridges, the Momentary presents visual, performing, and culinary arts. The mission of the Momentary is to champion contemporary arts role in everyday life and explore the unfolding story of contemporary American arts in an international context by actively commissioning and exhibiting outstanding works that explore new ideas and inspire action. The Momentary was founded by the Walton family, based on the vision of Tom, Olivia, and Steuart Walton. The Walton Family Foundation is supporting this project as a way to enhance the quality of life in Northwest Arkansas. The Momentary welcomes all with free general admission. Additional offerings include an artist-in-residence program, culinary experiences including an Onyx Coffee Lab, indoor and outdoor gathering spaces, an outdoor festival space, and a gift store. For more information, visit theMomentary.org. The Momentary is located at 507 SE E Street, Bentonville, Arkansas 72712.