Patient Services Representative Job at Cooley Dickinson Hospital (CDH)
Patient Services Representative
- (3244265)The Patient Services Representative is responsible for checking in and out CDMG patients, checking in all ancillary patients, schedule ancillary patients that need mammography appointments, biopsies, bone density, ultrasound and sugrical procedures. The Patient Services Representative is responsible for gathering basic registration information and for ensuring the accuracy of physician orders. Assist with insurance referrals and pre authorizations.
This position reports to the Centralized Scheduling Manager and operates within established organizational and departmental policies and procedures.
- High school diploma or equivalent required
- Previous appointment scheduling and registration preferred
- Familiarity with insurance payers preferred
- One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting
- Demonstrated knowledge of medical terminology required
- Spelling and typing competence with computer experience essential
- Familiarity with and understanding of OB/GYN, Radiology, and Laboratory exams preferred
- Excellent oral and written communication skills required; the ability to communicate effectively with the public, physicians, and all Cooley Dickinson Health Care (CDHC) personnel in a high-volume setting, and the ability to multitask required
Primary Location MA-Northampton-CDH Cooley Dickinson Hospital
Work Locations CDH Cooley Dickinson Hospital 30 Locust Street Northampton 01060
Job Administrative Support
Organization Cooley Dickinson Hospital (CDH)
Schedule Full-time
Standard Hours 40
Shift Day Job
Employee Status Regular
Recruiting Department CDH Patient Access
Job Posting May 16, 2023
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