Parts Counter Sales Job at Lakeside International Trucks
OVERVIEW
Our Parts Counter Sales will be responsible for responding to customer information inquiries, supplying parts from dealership inventory, and/or procuring parts that are not in stock, per dealership guidelines.
RESPONSIBILITIES:
- Respond to customer parts or information requests quickly
- Communicate with customers when a delay in response will occur and offer alternatives
- Determining availability and price information and document as necessary
- Providing parts to customers from stock, procuring locally, or creating a parts order as directed
- Monitor the status of customer orders, advise of any problems and notify upon arrival
- Build relationships and provide quality customer service with a sense of urgency
- Determine the availability and lead times of parts
- Timely response in fielding a high volume of calls and in-person customers
QUALIFICATIONS:
- Parts experience, particularly in a truck or automotive dealership or aftermarket environment, and Trade school education in Parts Operations or Transportation Technology are preferred
- Basic PC (Personal Computer) access skills and basic understanding of PC systems
- Participation in educational classes as directed by the Parts Manager or Supervisor
- Ability to lift, carry, and move up to 50 pounds
- The ability to stand during the majority of an 8-hour shift
EDUCATIONAL REQUIREMENTS:
- High school graduate or equivalent
LAKESIDE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- Parts Sales: 1 year (Required)
Work Location: One location
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