Optical Manager Job at Eye Center of St. Augustine
Company Overview:
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
The Eye Center of St. Augustine is proud to be the oldest and largest state of the art eye care center in the area offering the convenience of an eye center, a surgery center, and an optical shop all under one roof. With satellite locations in World Golf Village, Palm Coast, and Palatka, our board-certified doctors provide premier best in class care to patients across Northeast Florida. Our ophthalmic surgeons, perform cataract, laser, and ophthalmic plastic surgery on site in our state-of-the-art Eye Surgery Center. We are also able to provide eye examinations for adults as well as children over the age of seven while offering a full-service optical shop at each of our locations. We are a fast growing, patient-centered, compassionate team!
Position Summary:
The Optician must be able to work with our diverse base of customers (i.e. pediatric, adolescent, and adult) by delivering quality optical care and outstanding and friendly customer service establishing customer loyalty. The Optician must be able to assist patients with eyeglasses and contact lens ordering and fittings. The Optician must also possess strong sales skills by demonstrating a high level of knowledge about our products and determining our patient's need for eyewear to recommend specific accessories and or enhancement for glasses.
Responsibilities:
- Communicate with physician regarding questions or concerns about prescriptions and other eye-related issues
- Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices
- Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions
- Recommend specific lenses, lens coating, and frames to suit client needs
- Verify that finished lenses are ground to specifications
- Creating work orders for lab technicians to ensure delivery of the proper lenses
- Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands
- Repairing broken/damaged frames
- Educating clients on proper wear and care of eyeglasses
- Determine clients' current lens prescriptions, when necessary, using lensometers or lens analyzers and clients' eyeglasses
- Keeping track of orders, prescriptions, and inventory
- Arrange and maintain displays of optical merchandise
- Attend training workshops/meetings as scheduled
- Interpretation of prescriptions written by ophthalmologists and optometrists
- High School Diploma or Ged required
- Minimum 5 years eyecare experience
- Minimum Associates or equivalent and on-the-job training or post-secondary education
- Strong computer knowledge and skills with a minimum typing speed of 30 AW PM Able to navigate multiple system applications
- Ability to effectively communicate
- Professionalism
- Multi-tasking
- Time Management
- Organizational Skills
- Attention to Detail
- Strong computer knowledge and skills with a minimum typing speed of 30 AW PM.
- Able to navigate multiple system applications.
- Prior retail sales or work in the healthcare industry (preferred)
We offer a competitive benefits package to our employees:
Medical- Dental
- Vision
- 401k w/ Match
- HSA/FSA
- Telemedicine (100% company paid)
- EAP (100% company paid)
- Group Life/AD&D (100% company paid)
- STD (100% company paid)
- LTD (100% company paid)
- Generous PTO Package
- 7.5 Paid Holidays
- Flexible Scheduling
- Employee Discounts and Perks
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
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