CAMP Systems is the leading provider of Aircraft Health Management (AHM) services, including maintenance tracking and engine trend monitoring services to the global business aviation industry. CAMP is the preeminent brand in its industry as the exclusive recommended service provider for more than 20 business aircraft manufacturers, and the exclusive Pratt & Whitney Canada designated, and Honeywell factory endorsed engine condition trend monitoring provider. Our services are delivered through a “SaaS plus” model and is the key compliance system used by operators of than 20,000 aircraft (maintenance tracking platform) and over 33,000 engines (engine health monitoring platform).

In addition to AHM services, CAMP’s shop floor management ERP solutions are used by over 1,300 aircraft maintenance facilities worldwide including MROs, manufacturers, and distributors. And CAMP is also the preferred aviation parts marketplace for than 4,000 buyers and sellers, and the trip logistics management solution for over 3,000 operators and 300 FBOs.

During its rich 50 plus year history, CAMP has grown from a single office in Ronkonkoma, NY to now having 13 offices located around the world with more than 1,000 employees. Our work is very important to us, but so is our life outside of work. CAMP supports many programs to improve work-life balance including workplace flexibility, health and finance workshops, off-site social events and discounts to local attractions and cultural activities. CAMP is wholly owned by the Hearst Corporation, a leading global, diversified media, information and services company with more than 360 businesses.

Come join our team and lead the development of game changing AHM services!

Job Summary:

The Operations Manager operates as an extension of the senior leadership team and is responsible for leading a diverse team of aviation maintenance analysts in all aspects of services delivery. The Operations Manager takes an active role championing the customer experience by assuming full accountability for the execution, management and reporting of key business performance measures. In addition, you are expected to drive key business initiatives across their team, as well as the broader organization to promote business vision and cohesion. You will work closely with subject matter experts and Product Management and Software Development teams to drive process and product improvements with the goal of expanding CAMP’s core technical capabilities to new customers, driving stronger engagement with existing customers and industry partners, and ultimately improving the overall customer experience.

The candidate should have a strong interest in the aerospace industry and aviation/airline programs. The candidate should be able to show past performance in continuous improvement, be able to create Executive level presentations, and actively coach and mentor junior personnel in the growth of their own careers.

Qualifications

• 5 to 15 years’ Experience in Relevant Technical Field or Industry or Business, knowledge of aviation maintenance preferred
• Education: BS, MS, MBA or Equivalent

Required Skills

• Demonstrates Leadership
• Analytical skills including business modeling, and technical and financial analysis
• Ability to work across teams
• Ability to create and deliver presentations to key stakeholders that effectively communicate key findings and summarize insights and implications to future work or business
• Ability to manage complex projects
• Organized, detail-oriented, structured thinking and execution
• Ability to manage multiple tasks simultaneously and adjust priorities as needed in order to meet deadlines
• High level of independent judgment and proactivity
• Ability to collaborate with diverse and complex stakeholders, including interacting, gaining credibility, building relationships with, and influencing others at all levels of the organization, including senior leadership
• Self-motivation, entrepreneurialism, high energy, and the ability to successfully function in a high-demand, performance-driven environment with significant exposure to senior leadership
• Experience developing new products and/or services with demonstrated results
• Ability to communicate effectively to all audiences in a manner that is clear, logical, and consistent, both verbally and on paper
• Ability to use MS Word, Excel, PowerPoint and PowerBI