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Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP)—named America’s 2022 Best Large Employer by Forbes—offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP’s Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview
Employee will provide clinical and administrative coordination to their program. Duties will include preparation of materials for clinic, maintenance and expansion databases, assisting with phone interactions with patients/families, coordination of studies, assisting in the preparation of grant proposals and research protocols, and various patient education and other administrative tasks.

What you will do

• Independently and without supervision provides oversight of administrative issues for clinics
• Reviews patient schedule ahead of time and assembles all materials and records required by clinical staff for the clinic session; this includes pending lab results, radiology records, ophthalmology notes, etc. Review results and records from a clinical perspective to identify pertinent issues. Brings such issues to the attention of attending physician.
• Obtains missing records, including from sources outside CHOP.
• Follows up to obtain results of post-clinic studies for review by the clinical team.
• Supervises scheduling process for patients: assists in triaging new patients for urgency; ensures that patients are assigned appropriate time slots; assists in assigning new patients/consults to appropriate providers; and works with clerical staff to ensure coordination for patients in need of multiple clinic visits (Neuro-Oncology, Ophthalmology, MRI, etc.). Supervises scheduler.
• Coordinates transition of patients between the King of Prussia site and CHOP Main campus.
• First contact for new patient referrals (obtains medical history, arranges for receipt of medical records/scans/etc., and reviews for eligibility for clinical trials and other clinical research protocols).
• Maintains and enhances database
• Maintains database by updating patient demographic and clinical information regularly, accurately and independently.
• Enters updated information following clinic visits in a timely manner.
• Runs a variety of queries and reports from the database.
• Maintains familiarity with the structure of the database and collaborates with Program personnel and Divisional computer specialists to enhance its scope and utility.
• Clinical Responsibilities
• Calls families, gathers information, and provides medical advice (when appropriate) when triage nurse refers a phone call. Contacts or refers call to medical staff or advanced practice nurses when indicated.
• Follows-up with families by phone when clinically indicated (e.g. after discharge from hospital).
• Collaborate with medical staff and advanced practice nurses in patient care activities when possible.
• Coordination of studies and patient accrual
• Tracking of patients and patient results.
• Collection of data as required by protocol.
• Assist in the development of case report forms.
• Identification and enrollment of appropriate patients on clinical studies.
• Provide information and instructions to study participants.
• Review informed consents with patients and families.
• Be an active member of the investigative team in program studies.
• Assists in the preparation of grant and foundation proposals
• Assists in organizing grant materials according to the requirements of the funding source. Assembles materials for submission to Stokes and ultimately to the funding source in a timely manner.
• With the assistant of the principal investigator and the Divisional administrator, investigates and resolves simple administrative questions about grant requirements and structure.
• Aid in establishment of studies
• Write narrative descriptions and other forms necessary for IRB review and implementation of studies.
• Review and edit data collection forms and consents.
• Aid in writing of new studies and protocols.
• Assist in designing study budgets.
• Education
• Assisting in developing education materials for patients and families.
• Lecture to nursing staff regarding program topics
• Lecture at regional patient/family symposia.

Education Qualifications

• Associate's Degree Nursing Required
• Bachelor's Degree Nursing Preferred

Experience Qualifications

• At least one (1) year Experience in a clinical research setting. Required

Skills and Abilities

• Excellent clinical, organizational and communication skills.
• Knowledge of and ability to use standard computer programs.
• Knowledge of, or ability to learn, database programs, plus understanding of data management concepts.
• Basic understanding of academic, research and/or clinical setting.

Licenses and Certifications

• Registered Nurse (Pennsylvania) - Pennsylvania State Licensing Board - upon hire - Required or
• Registered Nurse (New Jersey) - New Jersey State Licensing Board - upon hire - Required

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, professionals working onsite—at any CHOP location, for any portion of time—must be vaccinated for COVID-19. Learn more.

CHOP also requires employees who work in patient care buildings to receive an annual influenza vaccine. Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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