Network Administrator Job at Dominion Energy
At Dominion Energy we love our jobs. That’s right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever. We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that’s proud of its rich legacy. Are you a change agent? Do you think differently? Do you want to fall in love with your job? If you answered “yes,” then read on!
To learn more about Dominion Energy’s workplace culture, sustainability efforts, and commitment to DE&I, please see our Sustainability & Corporate Responsibility Report and Diversity, Equity & Inclusion Report.
At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.
Job Summary
- Understands and applies the fundamental concepts, principles, practices, and procedures to carry out all aspects of the job
- Proficiently performs assignments having the knowledge, skills, abilities, and experience needed to carry out all aspects of the job
- Exercises independent judgment and decision-making in planning, organizing and conducting work assignments
- May receive instructions and guidance on unusual or complex problems and knows when to get others involved
- Effectively utilizes the proper resources to develop solutions and devise new approaches to problems encountered in work assignments
- Identifies and eliminates unnecessary work and non-value added activities
- Advanced troubleshooting skills to resolve issues with applications not supported by IT application teams
- Proficiency in Windows 10/Office365 Products/Outlook/Teams
- Ability to interface with wide variety of clients
- Handle large volumes of imaging requests
- Proficiency in Service Now application
- Proficiency with imaging via SCCM. Must be able to troubleshoot and resolve any imaging issues for standard PC’s/laptops, toughbooks, tablets, etc.
- High volume of IT requests for hardware and software
- Experience supporting HP and OCE printers/plotters
- Potential for heavy lifting
Required Knowledge, Skills, Abilities & Experience
LAN Admin - 3 + years of experience.
Toughbooks and Laptop imaging experience is required.
Experience in data communications is desired. Data Communications can include troubleshooting issues with LAN/WAN, rugged devices, mobile devices, etc. Incumbents should have a good understanding and knowledge of software applications and hardware.
- Customer Service Skills:
- Possesses a broad understanding of customer needs and of how to meet those needs.
- Demonstrates a sense of urgency in addressing issues affecting their customer and takes ownership of the issues affecting them.
- Technical:
- Has an ability to translate that knowledge into benefits for the customer.
- Maintains a solid strategy for efficient problem diagnosis.
- Ability to focus on the real issues involved.
- Expert communicator:
- Must be an able listener.
- Communicates early and often with the customer keeping them informed of the situation.
- Judgement:
- Ability to respond to multiple customer and employee/contractor requests or demands.
- Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand.
- Teamwork:
- Willingly cooperates and works collaboratively towards solutions that generally benefit all parties and accomplishes company/group objectives.
- Communicates clearly with other team members as well as other support organizations.
Education Requirements
Education Level: Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Bachelor , Other Education: Business, Computer Engineering, Computer Science, Information Systems, Mathematics
Licenses, Certifications, or Quals Description
Working Conditions
Other Working Conditions
Test Description
Export Control
Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.
Other Information
We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com.
Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.
You can experience the excitement of our company – it's the difference between taking a job and starting a career.
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