POSITION OVERVIEW: This position is provides counseling to clients on dispatch calls in community settings
where the crisis is occurring.
EXAMPLES OF DUTIES:
Mobile Dispatch
 Responsible for responding to mobile crisis dispatches for scheduled shift
 Complete related data entry, paperwork, and notify the Foundation 2 Crisis Center dispatch after MCO
is completed.
 Complete required agency paperwork.
 Be accessible by telephone during all scheduled shifts.
 Arrive at any client location within one hour of being called, coordinating arrival with co-worker in any
situation requiring a two person response.
General Responsibilities
 Function as an effective team member and represent the agency in a professional manner.
 Successfully complete required trainings within required time periods, including up to 30 hours of
initial training prior to dispatch.

Reports To: Mobile Crisis Program Coordinator

Requirements:
 One of the following education and/or training qualifications must be met:
1. A mental health professional as defined in Iowa Code section 228.1
2. A bachelor’s degree with 30 semester hours or equivalent in a human services field (including, but not
limited to, psychology, social work, nursing, education) and a minimum of one year of experience in
behavioral or mental health services
3. A law enforcement officer with a minimum of two years of experience in the law enforcement officer’s
field
4. An emergency medical technician (EMT) with a minimum of two years of experience in the EMT’s field
5. A peer support specialist with a minimum of one year of experience in behavioral or mental health
services
6. A family support peer specialist with a minimum of one year of experience in behavioral or mental
health services
7. A registered nurse with a minimum of one year of experience in behavioral or mental health services

8. A bachelor’s degree in a non-human services-related field, associate’s degree, or high school diploma
(or equivalency) with a minimum of two years of experience in behavioral or mental health services,
and 30 hours of crisis and mental health in-service training (in addition to the required 30 hours of
department-approved training.
 Must complete 30 hours of department approved training or show proof of prior training within 90 days
of hire
 Pass criminal records/dependent adult/child abuse checks completed by your employer.
 Dependable transportation
 Possess a valid driver’s license and provide a certified driving record if transporting clients or coworkers
 Working telephone or means to accept dispatch calls
 Ability to work a flexible schedule including nights and weekends

Desired Qualifications:
 Crisis Intervention with experience in suicide intervention, and postvention
 Knowledge of community resources
 Experience assisting people with relationship difficulties, depression, stress, extreme poverty, mental
illness, parenting etc.
 Previous experience working with victims of crime
 Ability to provide services with trauma informed practices
 Ability to work under pressure and cope with stressful situations
 Ability to prioritize multiple tasks and work independently
 Ability to write reports and proposals
 Fluent in Spanish, Arabic, French or Swahili
 An appreciation for providing developmental opportunities for staff and practicum students
 Ability to demonstrate commitment to working with a team of professionals
 Personal attributes such as professionalism, commitment to self-improvement and development,
friendliness, tact, enthusiasm, creativity, sensitivity, sense of humor, and honesty
 Ability to operate a computer and use basic word processing software and email
 Ability to operate a multi-line telephone, copier and fax machine
 Ability to use basic math skills: add, subtract, divide, multiply and figure percentages

Job Type: Part-time

Pay: $18.21 - $40.08 per hour

Benefits:

• Employee assistance program

Schedule:

• 10 hour shift
• 4 hour shift

Ability to commute/relocate:

• Iowa City, IA 52240: Reliably commute or planning to relocate before starting work (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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