Medical Receptionist (West Milford) Job at Community Care of West Virginia, Inc.

Community Care of West Virginia, Inc. West Milford, WV 26451

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Provides callers with information such as company address, directions to company location, company fax numbers, company website, and other related information.
  • Prior to new patient arrival, will mail New Patient Packet to the address on file. Upon patient arrival, performs a complete and accurate registration in Athena using the information from the New Patient Packet.
  • Completes entire patient check-in and check-out processes based on established Athena procedures.
  • At each patient check-in, verify insurance and select the correct insurance from Athena's pre-populated system.
  • Generates appropriate workers' compensation paperwork and patient document requests based on patient needs.
  • Operate office equipment such as fax machines, copiers, credit card and check machines, phone systems, and other software applications.
  • Greets patients in a professional, friendly, hospitable manner.
  • Handle patient/visitor inquiries and direct them to the appropriate persons according to their needs.

Education/Training/Experience:

  • High School Diploma or equivalent
  • Previous experience as a receptionist in medical practice and/or hospital reception preferred.

Education

Preferred
  • High School or better



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