Manager, Customer Data Job at Reebok
Overview:
This role manages customer data on a time sensitive basis to ensure compliance of all fields and for accurate data integration into all systems across multiple business functions.
Understanding the critical importance of data in our company, this Customer Data Manager will focus on ensuring the highest quality of data standards within our Customer Data area and support the implementation and continuous improvement of changes within our new Reebok SPARC landscape.
Requisite Education and Qualifications:
Reebok is a pioneer in the sporting goods industry with a rich and storied fitness heritage dating back to 1895. Reebok was founded on athletic footwear that changed the direction of sport. Since then, the art of outpacing expectation has brewed in the brand’s DNA. This is what fuels Reebok to break up boundaries and incite movement. And to make products that help others explore exactly what movement means to them. Reebok strives to deliver each and every athlete, from professionals to enthusiasts, with the opportunity, products and inspiration to reach their full potential. Reebok Classics leverage the brand’s fitness heritage and represent the roots of the brand in the sports lifestyle market. Reebok is an American-inspired global brand with headquarters in Boston, MA.
This role manages customer data on a time sensitive basis to ensure compliance of all fields and for accurate data integration into all systems across multiple business functions.
System compliance supporting Finance, Credit, Compliance, Product Supply, Account Operations and Sales Operations is a key aspect of this role. This role also provides customer reporting for business needs as well as for proactive management and compliance of data.
The ability to learn new systems quickly and to manage at a detailed level with accuracy while acting with a big picture mindset will help this role to support the business and customers’ requirements.
Understanding the critical importance of data in our company, this Customer Data Manager will focus on ensuring the highest quality of data standards within our Customer Data area and support the implementation and continuous improvement of changes within our new Reebok SPARC landscape.
This role will sit in our Boston, MA office OR Spartanburg, SC office.
Job Responsibilities:
- Work cross functionally to establish and implement best practices associated with ensuring proper data quality.
- Participate as needed in any system design, development and testing during system releases and enhancements. Assist in any training as needed.
- Responsible for creation of relevant documentation to support training, learning and overall reference.
- Communicates system and process updates to the teams in a timely and appropriate manner to mitigate change management obstacles.
- Customer Data systems’ compliance for required data integration across system landscape
- Maintenance examples include and not limited to:
- New account set up in all systems (both existing systems and go forward systems): AFS and S4, B2B, SAH table
- Finance and Compliance customer data maintenance
- Wholesale team’s data set up and maintenance for timely and accurate sales order integration.
- Pricing field set up for pricing condition and Trade Terms compliance
- Customer sales hierarchy for Finance reporting
- Sales rep assignments maintenance
- Active/inactive status of accounts; collaborate with credit on proactive status management
- Warehouse, DC and Account Operations data compliance for efficient and accurate order processing
Strong written and verbal communication- strong attention to detail and appreciation for data and compliance
- Strong background in computer usage and database concepts.
- Experience with SAP/S4 preferred.
- Ability to work with large data sets and extract data from internal systems for analysis
- Must be able to demonstrate sense of urgency with attention to detail, while acting with big picture mindset.
- Operations knowledge of Reebok’s process and landscape a plus
Requisite Education and Qualifications:
- Bachelor’s degree or equivalent work experience
- Preferable 5-7 year minimum work experience in a related field
- Managerial experience a plus but not required
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.