Manager, Certification (Paratransit) Job at Metropolitan Transportation Authority
Job Information
First Date of Posting: 2/17/2023
Last Date of Posting: 3/10/2023
Authority: OA/TA/MTA Bus
Department: Paratransit
Division/Unit:Eligibility & Compliance
Reports To: Director, Eligibility Determination
Work Location: 3300 Northern Blvd, Long Island City, NY
Hours of Work: As required
Last Date of Posting: 3/10/2023
Authority: OA/TA/MTA Bus
Department: Paratransit
Division/Unit:Eligibility & Compliance
Reports To: Director, Eligibility Determination
Work Location: 3300 Northern Blvd, Long Island City, NY
Hours of Work: As required
In order to protect our employees and continue to provide safe and reliable service to our communities, as of November 14, 2021, we are requiring all new MTA hires to be fully vaccinated against COVID-19 prior to their start date. MTA will consider exceptions for religious and medical reasons, where appropriate. “Fully vaccinated” means you must have both doses of a 2-dose vaccine and two weeks have elapsed since the second dose or have received 1 dose of a 1-dose vaccine and two weeks have elapsed since the dose. Proof of your vaccination status in the form of a CDC vaccine card must be submitted prior to your start date.
This position on the NYC Transit payroll is competitive and is eligible for the 55-a Program. This position is open to qualified persons who are eligible for the 55-aProgram. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page
Compensation
Salary Range: $77,463– $114,945 (Grade F)
Responsibilities
This position is responsible for the day to day management of the paratransit eligibility certification process in accordance with the American with Disabilities Act (ADA). This includes supervision of technical/professional employees and the daily contract management of contracts for applicant eligibility assessments at the 5 facilities located in each of the boroughs. Review vendor invoices and prepare the appropriate documents for vendor payment. Develop procedures to effectively maintain and manage the registration database and customer correspondence. This position is responsible for directing the Eligibility Determination Unit activities in the absence of the Director of Eligibility Determination.
Additional duties and Responsibilities
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Manage the day to day paratransit eligibility certification process in accordance with the established criteria within the American with Disabilities Act. Ensure that only those applicants requiring the service are allowed access.
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Manage the daily activities associated with the 3 vendor contracts for eligibility assessments at facilities in each of the 5 boroughs. Ensure compliance with the terms and conditions of the contract. Review and process contractor invoices in a timely manner. Train vendor staff to conduct interviews and perform the functional assessment test when evaluating eligibility. Perform routine site visits. Hold quarterly vendor meetings.
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Manage staff who have responsibility for determining eligibility for the service and ensure that the process is completed in a timely manner using the ADA established criteria. Develop procedures to effectively maintain and manage the registration database.
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Perform orientation and training of all new staff within the full unit. Liaison to the Labor Relations Division to resolve personnel issues for the full unit. Acts as Unit Director in the absence of the Director of the Eligibility Determination Unit (EDU).
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Prepare monthly and quarterly reports detailing certification activities. Also prepare the Eligibility Determination Unit report for NYC Transit’s request for reimbursement of Paratransit expenses to the City of New York. Perform monthly quality control audit eligibility determinations.
Education and Experience
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A Baccalaureate degree from an accredited college in Business Administration and eight (8) years of related experience, at least three (3) years of which have been at a managerial/supervisory/administrative capacity; or
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A satisfactory equivalent of the combined education/experience requirements.
Desired Skills
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Experience in managing staff
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Experience in managing multi-million dollar complex vendor contracts
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Knowledge of ADA, particularly eligibility determination
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Excellent verbal and written communication
Other Information
As an employee of NYCT or MABSTOA, you may be required to complete an annual financial disclosure statement with the State of New York if your position earns more than $105,472 (this figure is subject to change) per year or if the position is designated as a policy maker.
The MTA offers competitive compensation and a robust benefit package that includes:
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Pension Plans
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Medical, dental, vision and prescription coverage
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Flexible Spending Accounts
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Paid vacation, holidays and leave programs
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New York’s 529 College Saving Plan
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Municipal Credit Union
How To Apply
Qualified applicants can submit an online application
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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