Shore United Bank is looking for a Loan Operations Representative to join our team. The Loan Operations Representative will be responsible for executing the daily functions of the Loan Operations Department to ensure that all loan accounting records are maintained with accuracy and integrity while meeting all regulatory and Bank loan policy and procedure requirements; primarily but not limited to reviewing loan documentation, records for accuracy and compliance, establishing and maintaining loan records, communicating with appropriate personnel. Additional responsibilities are as follows:

Essential Functions

• Reviews consumer and commercial loan documentation for accuracy and consistency
• Establish new and maintains existing loan collateral records on the core system
• Communicate and document loan payoffs to external and internal requests
• Process transactions related to loan servicing including system maintenance upon request per Management, Loan Officer, or customer
• Prepare required source document for Maintenance review to remain compliant with regulations, policies, and operating procedures
• Creates or maintains records for government, regulatory and management reporting, and review
• Reconciles loan related accounts
• Ensures prompt, efficient, and courteous delivery of loan servicing to appropriate bank personnel and external customers
• Investigates and resolves discrepancies as needed
• Review and distribute customer notices

Position Type/Expected Hours of Work

• This is a full-time, non-exempt position, Monday-Friday.

Required Education and Experience

• High school diploma or GED equivalent required

Company Benefits

• Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work
• Comprehensive benefits package including health, dental, vision, short-term and long-term disability, long-term care insurance, company paid life insurance, and much more!
• Paid Parental Leave
• 401k savings plan with up to a 4% company match
• Employee perks such as: employee banking services, loan discount program, tuition reimbursement, career development program, Employee Assistance Program, and wellness initiatives.
• Opportunity for growth and advancement
• Paid training program and continuous training sessions throughout the year on various topics
• Generous paid time off and paid sick time
• Community involvement opportunities

Shore United Bank is a full-service community bank with a rich history dating back to 1876. In excess of $3 billion in assets, we offer innovative financial services delivered with the personal touch you expect from a community bank. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you.

In addition to banking, we offer trust and wealth management services through Wye Financial & Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.

Shore United Bank: Good things are happening here. ®

Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.

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