Information Desk Clerk Job at The University of Iowa
Information Desk Clerk at one of five Information Desks at UI Hospitals & Clinics and UI Stead Family Children’s Hospital. Demonstrating exceptional customer service on the telephone and in person, welcome and greet patients and visitors, identify needs, and provide directions and information on hospital services and amenities in compliance with hospital policies. In a high-volume setting, direct patients and public to specific areas within the hospital complex using extensive knowledge of hospital locations and services. Screen patients and visitors upon entry, following all safety protocols. Resolve patient and visitor complaints and difficulties as they occur through the use of effective problem solving and service recovery as necessary. Conduct cash register transactions.
If you are a student, please apply to one of our student positions via Handshake.
Hours to be scheduled between 6am-8pm Monday through Friday and 7am-6pm weekends. Number of hours/week = 0-40. Maximum hours/fiscal year = 780.
$16.50/ hr
Phone: 319-384-9991
Email: jennifer-vonbehren@uiowa.edu
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