Imaging Service Specialist Job at Renovo Solutions
RENOVO SOLUTIONS: Our vision is to be a leading provider of Healthcare Asset Management Services and Life Science Asset Management Service, providing innovative services and effective solutions to the evolving challenges of modern medical equipment.
To achieve this vision our mission is to foster a supportive work environment that encourages employees to achieve their potential in ways that serve the needs of our customers, suppliers, and each other.
At RENOVO, we value knowledge, reliability, and integrity in our employees. If you are interested in being a part of a team that is committed to making a difference in healthcare equipment maintenance and healthcare asset and technology management, we invite you to apply for one of the open positions. We are always looking for talented, passionate, hard-working people to join our team. Our employees are not afraid to speak their mind, to try new things, and to wear multiple hats. Our people are empowered to help our customers. We foster teamwork and cooperation, and always promote a “customer first” philosophy. We uphold this standard with our associates, clients, partners, and the communities in which we do business. We live by our company’s Five Guiding Principles, which we have termed TRUST:
- Treat each other with care, kindness and respect.
- Respect our associates’ responsibility of putting family first.
- Uphold the highest standards of excellence in all we do.
- Share our success with our associates, clients, partners and community.
- Treasure our people and promote from within.
Summary:
An Imaging Service Specialist (ISS) performs and documents planned maintenance and repair of medical diagnostic imaging equipment and associated systems with under the supervision from service management to perform the required duties. The ISS must demonstrate an advanced working knowledge of and ability to use the required test equipment and have the electronic and mechanical knowledge and skills. The ISS must possess the ability to interpret and effectively utilize service manuals, schematics and other applicable service information required to perform and document planned maintenance and repair of the diagnostic imaging equipment and systems. The ISS must demonstrate good organizational skills as well as good communications, serve as a mentor to developing technical staff, interpersonal and customer relations skills as applied to interactions with company personnel and Clinical staff in accordance with established Renovo operational and personnel policies and procedures.
Specific Responsibilities:
1. Independently and under service management supervision performs general troubleshooting and repairs to the block circuit and component level. Also, independently and under service management supervision performs installations, calibrations and planned maintenance.
2. Proper use of all standard test equipment:
a. multimeter e. invasive and non-invasive imaging test devices
b. oscilloscope f. service software and keys
c. dosimeter g. hand and power tools
d. AC line analyzer h. phantoms
3. Be able to read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams. Exercise good system troubleshooting skills
4. Proven demonstration in understanding basic aspects of clinical applications and image quality requirements related to medical imaging equipment.
Specific Responsibilities (continued):
5. Perform and be available for after-hours service, also available for emergency calls on weekends.
6. May be required to participate in shift scheduling and reasonable travel.
7. Serve as a mentor to developing imaging and technical team members.
8. Service manage original equipment manufacturer-mandated equipment updates/upgrades and satisfactorily complete the required recordings of all work performed in RENOVO’s CMMS.
9. *Perform other duties as assigned and capable in scope and under the leadership of a RENOVO supervisor.
Required Competencies
Accountability – takes ownership of assigned work and responsibilities, follows through and closes the loop- Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
- Financial Acumen – Considers financial impact of all decisions
- Integrity – Can admit mistakes, is direct and truthful
- Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
- Priority Setting – Prioritizes assigned schedules and workload
- Knowledge - Thorough understanding of diagnostic imaging devices and equipment including specialized training
- Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
Attributes
- Culture – promotes the RENOVO culture and the culture of the healthcare facility
- Mechanically inclined – technical skills and abilities to figure out how things work
- Self-motivated - can work on their own or under limited direction while prioritizing equipment schedules and repair activities.
- Open-minded – Willing to listen to opinions and criticism, can switch directions quickly
- Agility – Can perform tasks in a safe, timely manner
Attributes continued:
Improvement – willing to learn and grow, wants to update job skills for career growth- Confidence – Self-reliant decision maker that doesn’t second guess decisions
- Multi-tasker – Is organized and efficient, handles multiple projects or tasks simultaneously
- Results Driven: Is focused on results and outcomes, is goal oriented
- Humility – Has a sense of humor, is humble, and can handle stressful situations
Skills, Knowledge and Abilities:
Experience with General XRay, Phillips XRay, Phillips US, & GE US a plus.
1. High school diploma or equivalent education required.
2. 2. A.S. Degree in Biomedical or Electronics Technology or equivalent education preferred.
3. 3. Minimum of three (3) years’ experience in the service and maintenance of medical imaging equipment.
4. 4. Successful completion/credentialed thru either an accredited Independent Training Organization, Original Equipment Manufacturer or Military equivalent Basic Level I, Level II and III Imaging Equipment Service Training Course(s).
5. Exceptional organizational skills required.
6. Excellent written and verbal communication skills required.
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