Human Resources Analyst Job at TELUS International
Basic Information
Ref Number
Req_00099752
Primary Location
Home Office - United States
Country
United States of America
Work Style
Remote
Description and Requirements
Position Summary
The Human Resources Analyst provides direct support to team members under the direction of the HR Manager, as part of a centralized function, to handle a variety of HR-related transactions and is responsible for providing program support. This person would perform human resources-related duties at the professional level and will carry out responsibilities in some or all of the following functional areas: employee relations, investigations, New Hire Orientation, and HR policy implementation.
Main responsibilities:
- Supports business leaders and team members in solving business problems.
- Conducts exit interviews, analyzes data, and makes recommendations to the management team for corrective action and continuous improvement.
- Conducts thorough investigations of inappropriate conduct, harassment, and discrimination claims.
- Prepare new hire induction termination and employee-related documents for documentation purposes.
- Administer, track, and maintain human resource databases, including exit interviews, employee recognition programs, etc.
- Partner with internal stakeholders to provide answers to HR-related questions for the team member population.
- Design, implement and execute engagement activities.
- Maintain strict confidentiality of employee personal and HR information.
- Counsels employees on work-related matters.
- Reviews and approves corrective counseling.
- Facilitates or provides HR policies training (including new-hire orientation).
- Performs related duties as assigned.
Requirements:
- 2+ years of professional administrative experience
- 3+ years of Human Resources experience
- Bachelor's Degree Human Resources, Administration, or any other relevant field is a plus.
- Relevant HR certifications is a plus.
- Flexible schedule availability
- Proficient in Human Resources principles, labor federal and state laws
- Ability to use critical thinking to solve problems
- Ability to analyze data and make informed decisions
- Ability to maintain a high level of professionalism and confidentiality
- Exceptional communication and interpersonal skills
- Excellent organizational and time management skills
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
- We embrace change and initiate opportunity
- We have a passion for growth
- We believe in spirited teamwork
- We have the courage to innovate
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Additional Job Description
The HR Specialist provides direct support to team members under the direction of the HR Manager, as part of a centralized function, to handle a variety of HR-related transactions and is responsible for providing program support. This person would perform human resources-related duties at the professional level and will carry out responsibilities in some or all of the following functional areas: employee relations, investigations, New Hire Orientation, and HR policy implementation. Entry level for those with some work experience or developed knowledge through formal training in the skill area. Works with established procedures with moderate degree of supervision. Able to identify a problem and all relevant issues in straightforward situations, make an assessment and provide sound decisions.
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