Overview: The HR Manager role understands business priorities, translates them into talent initiatives, and develops practical solutions to meet the evolving needs of Ohio’s growing business, aligned with the region’s culture and processes. The position is a partner to Regional HR and local business leadership teams, and a resource for local HR colleagues, bringing insight, an independent viewpoint and expertise to talent issues affecting the business. The position collaborates with and leverages resources across the organization, while taking a hands-on approach to supporting the business.
Responsibilities: ORGANIZATION DEVELOPMENT

• Partners with key stakeholders in HR and the business to facilitate the integration of Talent programs and processes.
• Communicates project status, issues, and meets deadlines for key decisions throughout the integration process
• Gathers and evaluates data, information, and feedback for the organization to assess and identify needs that will enhance the employee experience, culture, and overall performance of the organization

TALENT MANAGEMENT & DEVELOPMENT

• Shares talent metrics with assigned leadership teams on a regular basis, using the data to facilitate discussions that may identify potential talent issues
• Supports management teams and employees in addressing talent issues by leveraging appropriate tools and processes. Functions as an expert resource based on broad knowledge and experience in Human Resources and culture or organizational change
• Creates and shares talent best practices with clients across the organization, to ensure proactive development and retention of top performers
• Assists in creating and supporting professional development plans for employees and managers within assigned client groups

EMPLOYEE RELATIONS

• Acts as first point of contact for coaching managers, supervisors, and other HR team members on employee issues
• Facilitates effective communications between managers and staff to drive talent programs that positively impact employee productivity, such as performance management, goal planning and employee engagement
• Ensures that all employee issues are handled in a manner that’s consistent with our culture and employment brand: with consistency, fairness, compassion and without discrimination
• Facilitates management training to provide ongoing coaching and development to company managers, supervisors, and employees

EMPLOYEE ENGAGEMENT

• Analyzes and presents employee engagement data trends. Collaborates with business and other HR stakeholders to review quantitative and qualitative feedback
• Designs, implements, and shares best practices in engagement action planning with other teams
• Actively engages in associations and industry events as a leader in human resources best practices and building a best place to work culture

• *BUILDS AND DEVELOPS AN EFFECTIVE TEAM

• Serves as a role model by consistently following talent management and development processes and tools
• Builds strong working relationships across the region by exhibiting MMA’s Values and Assurance’s best and brightest characteristics
• Provides leadership for the HR team through effective communication, coaching and development
• Communicates with team members through regular 1-1 and team meetings, including information on company updates, team performance, and other information relevant to their roles
• Coaches HR team by providing methods and resources to finding answers when appropriate

Qualifications: REQUIRED:

• 5 or more years of broad HR management experience with specialized knowledge in employee relations, leadership coaching and change management. Demonstrated experience with project management or high-volume work, both strategic and tactical, managing competing priorities
• 5 or more years of experience operating in environments with ambiguity, having a bias towards action, and able to gather and interpret data to make strategic decisions
• Highly organized, flexible, and able to prioritize and work under pressure of managing multiple projects at the same time
• Collaborative team player with a strong drive to create positive change through focus on the employee experience
• Expert at influencing without authority and navigating complex stakeholder environments to drive results
• Strong leadership and interpersonal skills with the ability to communicate at all levels of the organization
• Must be solutions-focused, forward-thinking, and bring a positive vibe to influence change
• Ability to travel locally, as needed

PREFERRED:

• BS/BA in Human Resources, business, insurance or related field
• SHRM-CP/SHRM-SCP
• Experience in mid-sized, growth organizations
• HR Business Partner experience working with other HR CoEs

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About Assurance*
Assurance, a Marsh & McLennan Agency LLC, company, is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. Assurance operates as Marsh & McLennan Agency’s Midwest regional headquarters. Consistently recognized as a top workplace, Assurance attracts and retains its insurance talent by rewarding expertise and investing in career development. Assurance employees enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

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Services*: Business Insurance, Employee Benefits, Financial Services, Private Insurance, Surety

Awards: Assurance is continually named a "Best Place to Work" by leading publications and organizations such as Fortune magazine, the National Association for Business Resources, The Chicago Tribune, Crain's Chicago Business and Business Insurance magazine (check out all of our accolades).

Culture: Our employees enjoy an environment that fosters success and creativity and provides countless opportunities for growth. We make sure our employees are happy and motivated by offering enviable benefits, rewards programs, celebrations, perks and a few surprises around every corner. Together, it all adds up to a company that develops and retains passionate individuals who deliver superior performance and measurable results to our clients.

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Fun Fact*: 31% of Assurance experts agree the best Saturday Night Live skit of all time is "More Cowbell".

Assurance has won over a hundred workplace awards largely due to our intentional and caring approach that begins with meeting our people where they are, celebrating their differences and creating an inclusive environment.

Assurance is a proud equal opportunity employer. We celebrate diversity and we are committed to equal employment opportunities regardless of age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, marital status or civil partnership/union status, veteran status, citizenship, pregnancy, genetic information, physical or mental disability, or any other status or characteristic protected by federal, state or local law.

Harassment or discrimination based upon any of the above is inconsistent with our values and will not be tolerated; this includes harassment or discrimination for being associated with or knowing someone that identifies with any of the above.

Marsh & McLennan Agency (MMA) provides colleagues the freedom to make a career and difference. We encourage you to explore your curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. More than just insurance brokers, we believe that a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep employees engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs.

Job Type: Full-time

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