At Complete Payroll and Complete HR Solutions, we enable our customers to be more effective employers. Our Consulting team makes it happen by collaborating with clients and other Complete Payroll Solutions colleagues to ensure our products and services deliver high quality results. Did you know that most of our customers are not only satisfied, they would recommend us to someone else? You will provide the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive marketplace.

CPS/CHRS is hiring a full-time, Human Resources Generalist with 3 to 5 years of experience to add to our team. In this position, you'll be working as a trusted advisor to our clients, using your HR experience, our product expertise and consulting skills to solve the most critical business challenges.

At CPS/CHRS we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at CHRS.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

Summary:

The HR Generalist will understand the needs of our client's mission, vision, values and operational objectives in order to anticipate client- oriented HR strategies and programs necessary to achieve the company's goals. Position and maintain our client as an industry leader by defining and operationalizing the HR strategy.

Essential Duties and Responsibilities (include but are not limited to):

• Provides, through our team, innovative, cost-effective HR strategies to clients in all service areas including strategy, coaching, market intelligence, compensation, performance management, counseling, strategic employee relations issues, training, recruitment, compliance and risk management. Deliver any of the above services to the client to exceed client expectation.
• Engages with client on a regular basis to discover their business mission, vision, values, goals, and key measurements. Understands their strategic business goals, knows their products and services. Uses this information in order to promote the HR strategy and tactics to support these goals.
• Expands on ideas that client identifies; educates and suggests various means of design and implementation of human resource strategies, programs or processes that will enhance the effectiveness of the business.
• Manages the client relationship ensuring client delight with expectations, process, deliverables and service. Delivers ongoing project management to ensure deliverables are met on a timely and quality basis.
• Leverages own and team resources/time to meet target utilization and realization rates as defined by management.
• Proactively seek knowledge expertise in the HR environment as well as general business trends and practices. Shares this expertise with others and with our Best Practices Library.
• Determines necessary resource requirements for client engagement and communicates these needs to the Manager for resource allocation. Provides on time, quality deliverables. Provides functional management and performance feedback to assigned resources.
• Responsible for CHRS's book of business working independently and in concert with the Senior HR Business Partners, company calendar and team protocols.
• Promotes the CHRS/CPS brand by regularly and actively attending networking and HR thought leadership events.
• Cross-sells/up-sells other services to promote CHRS as a "one stop" HR solution.
• Ensures clear communication to client on services included in the original contract and prepares and delivers additional service agreements prior to commencement of new work.
• Responds to client requests on a timely basis, ensuring accurate, appropriate information.
• Actively participates in CPS culture, initiatives, and meetings providing ideas, expertise and open feedback in the process. Engage in and model our values.

Qualifications, Skills and Requirements:

• Excellent customer service and communication skills
• Ability to maintain confidentiality and high level of honesty and integrity
• Strong attention to detail
• Must be self-motivated and disciplined
• Excellent written and verbal communication skills
• Strong organizational skills
• Ability to manage one's workload
• Ability to thrive in fast-paced environment
• Expertise in Microsoft Office is required.

Education, Training and Experience:

• Bachelors Degree and 3- 5 years of HR generalist experience with knowledge of employment, employee relations, compensation, benefits, compliance, training, and process improvements and management development is a plus
• Certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) is a plus.