We are looking for an experienced Housekeeping Supervisor to join our team! Whether you are looking to launch a new career or grow in an existing one, hospitality is a great starting or ending point. If you are a customer-focused and passionate about the hospitality industry, we want to talk to you! We are looking for team members who share our values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.

Our Housekeeping Supervisors are not just about giving guests a clean room. Our supervisors are leaders responsible for supporting a collaborative team that strives for excellence! We want to build an experience that is memorable, welcoming, and unique for our guests. They will work alongside their team to bring an elevated cleaning experience across every step of the guest room interaction; from entering the guest room to drop off luggage to making sure the guest has a clean crisp bed to relax in. They are empowered to move about their space and do what needs to be done. Whether taking guest deliveries, special request, or sharing the highlights of the hotel amenities, the Room Attendants makes transactions feel like part of the experience.

Job Summary

Maintain cleanliness standards of the Hotel in all areas of the Hotel. Effectively manage Housekeeping staff to accomplish daily tasks of the Housekeeping operation. Act as liaison between the operating departments of the Hotel, Front office, Engineering and Housekeeping. Understand operating goals of the hotel. Fulfill the Hotel Service Culture in daily activities

Job Duties

• Oversee the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, and Laundry & Guest laundry services
• Maintain high standards in all aspects of internal and external service
• Promote unity and teamwork throughout the department
• Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, deep cleaning, Laundry and Public areas
• Communicate with guests in a professional, courteous and helpful manner
• Supervise Housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives
• Watch for safety hazards, take immediate corrective action and report them immediately to your Department Supervisor•Closely monitors day-to-day operation
• Ensures all service standards are met and adhered to
• Observe and coach associate behavior for compliance with standards and expectations
• Regularly inspects public areas and guestrooms
• Ensure guest rooms, public spaces, hallways, stairwells, closets, and housekeeping carts maintain cleanliness standards
• Effectively work with team members to accomplish assigned tasks each day
• Work in a safe manner to prevent injury to yourself, other staff members or our valued guests
• Maintain organization and cleanliness of maid closets, guest laundry areas and corridors
• Maintain inventory for linen closets and carts and ensure they are appropriately stocked for the next morning

Minimum Requirements

• High School Diploma or equivalent
• At least two years’ experience in Housekeeping
• At least 6 months plus experience in as a Room Inspector
• At least 1 year supervisor experience in a similar environment
• Prior guest relations training
• Knowledge of proper chemical handling
• Knowledge in the safe use of cleaning products
  
• Ability to satisfactorily communicate in English with guests, co‑workers and management to their understanding
• Ability to read, write, and understand simple instructions
• Good oral communication skills
• Detail oriented as it pertains to accuracy and efficiency
• Ability to work well with other people in a timely manner, according to standards
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 200lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, floor buffers. Lift, carry and position loads of at least 25lbs. These abilities are required for an entire shift

Our people are our identity! Here at the DoubleTree by Hilton in Salt Lake City Downtown, we strive for our employees to have work-life balance and enjoy coming to work. We are an inclusive culture with a diverse employee population that works hard and has fun. We want you to be able to take care of yourself and your family, and we want to take care of you! We believe each team member should feel Valued, Cared for, and Respected at the DoubleTree by Hilton. We are looking for team members who share our values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.

• Our team members (Part-time and Full-time!) have the opportunity to travel around the world on their Paid off time for $35-$55 per night.
• Full-Time employees are eligible for benefits after 30 days of employment
• Health, Dental, and Vision, Employer paid Short Term and Long-Term Disability
• Paid Sick and vacation days that immediately start accumulating.
• FREE parking

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.