Host / Hostess Job at Bobby Jones Links
Seeking an experienced Host /Hostess for Boone's Restaurant and Bar, an upscale west side restaurant.
Bobby Jones Links is a traditional and modern club management company embracing the innovative spirit and character of one of the greatest golfers of all time, Bobby Jones. Our core purpose is to make a difference – at our clubs, in our communities, and in the lives of our associates.
We are not your typical cost-cutting, bureaucratic management company. We are an innovative team who is employee and customer service centric, giving our associates considerable autonomy and training. We work very hard, but also believe work should be fun.
Our company offers competitive wages and a comprehensive benefit package to eligible associates.
If you are driven, willing to learn, dedicated to service and desire to make a difference, please join us in our quest to change club management. If you are interested in this position, please click "Apply" and include your resume.
The Host / Hostess overarching responsibility is providing outstanding service for our guests as they arrive and depart the dining room. This is the top priority over all others.
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Primary Responsibilities*
- Memorize and live by Bobby Jones Links’ Core Purpose and Core Values.
- Know Bobby Jones Links’ 17 Service Standards. These are the rules by which we serve.
- Always have your Bobby Jones Links Associate Card with you. It is part of your uniform.
- Abide by the employment rules in Bobby Jones Links Associate Handbook.
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Specific Job Responsibilities*
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Receive and greet guests with a smile.
- Seat guests and inform them of who their server will be.
- Answer the phone and take reservations politely and professionally.
- Suggest the daily specials to the diners as they arrive, and you seat them.
- Be knowledgeable of table numbers, section numbers, and proper table rotation.
- Inspect dining room prior to opening to ensure cleanliness, proper setup, and presentation.
- Organize the Host/Hostess station.
- Fill out the daily specials board.
- Make sure menus and wine lists are clean and presentable.
- Manage the guest reservation book and system.
- Assist servers that are busy or overloaded.
- Assist with table cleaning and resetting as needed.
- Check the restrooms for cleanliness and supplies every 15 minutes.
Required Skills:
- The ability to provide exemplary member and customer service.
- The ability to get along with people.
- The endurance and commitment to work the long hours and weekend work that the club business requires
PHYSICAL DEMANDS & WORK ENVIRONMENT REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
- Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
- Occasionally lift up to 25 lbs. and to lift overhead and push/pull, move lighter objects.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may:
- Be exposed to outside weather conditions.
- Noise level in the work environment is frequently loud
Job Types: Full-time, Part-time
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