The Hospitality Attendant is primarily responsible for effective customer service techniques to welcome guests to the estate and guide them through a meaningful wine tasting experience. They will promote the sale of wine and other Center of Effort products utilizing effective sale strategies. They will create relationships with Insider members to enhance the Center of Effort experience. Candidates should have a passion for wine, an interest in food, and the ability to be hospitable and communicate clearly. This position is eligible for gratuity compensation as clarified in the Corbett Vineyards, LLC Employee Handbook.

Essential Responsibilities and Duties:

• Welcome Center of Effort guests, pour wines for tasting, discuss wine, and respond to customer questions as appropriate.
• Can accurately describe wines, wine making techniques, winery history, and unique aspects of COE wines.
• Prepare the space for guest arrival and maintain sufficient levels of supplies for customer comfort and ease of efficient operation.
• Effectively promotes and sells wine and Wine Club memberships to customers.
• Accurately manage sales transactions, including operating cash register, joining customers to the membership, shipping transactions and wine club shipment releases.
• Participate and assists with special hospitality events that occur at the winery and outside functions as needed.
• Washes and polishes glassware for tasting room, attends to overall cleanliness of hospitality environment and service ware.

Qualifications:

• Must be willing and able to work evenings and weekends with flexibility on weekdays.
• Prior wine tasting room, restaurant, or hospitality experience a plus.
• Ability to set priorities and work independently within set guidelines; display appropriate sense of urgency.
• Strong written and oral communication skills.
• Ability to multi-task effectively and efficiently, problem solve.
• Positive and professional attitude; self-motivated.
• Strong attention to detail.

Position Requirements:

• Enthusiasm and ability to offer exceptional customer service to all customers.
• Commitment to excellence and high standards.
• Team player who is an effective communicator, open minded, good listening skills and willing to adapt and learn in a changing environment.
• Self-motivated, detail-oriented and able to prioritize multiple responsibilities.
• Knowledge of Reservation, CRM and POS systems (OrderPort a plus).
• Passionate and knowledgeable about wine and hospitality.
• Must have a valid Food Handler’s certification or be willing to be certified.
• Must have a valid Responsible Beverage Service Certification or be willing to be certified.
• Ability to lift, move, and safely carry up to 50 lbs.
• Must be at least 21 years old.

Job Type: Part-time

Pay: $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time

Shift:

• Afternoon shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to commute/relocate:

• Arroyo Grande, CA 93420: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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