Hospitality Assistant Job at Pernod Ricard USA
Company Name: Pernod Ricard USA
Location: Smooth Ambler - West Virgnia
Working for Pernod Ricard USA means creating great company every day. It means working for the co-leader in the global wines and spirits industry – and collaborating with passionate people on successful premium brands in an entrepreneurial way.
Our people are at the core of our success. Everyone adds a vital ingredient to our mix, bringing a personal touch and individual qualities that make Pernod Ricard even better. We work together with a shared commitment to our values:
Our people are at the core of our success. Everyone adds a vital ingredient to our mix, bringing a personal touch and individual qualities that make Pernod Ricard even better. We work together with a shared commitment to our values:
- Entrepreneurial Spirit;
- Mutual trust;
- A strong sense of ethics; and
- A relentless commitment to growth.
Pernod Ricard USA rewards both individual initiative and a spirit of collaboration and encourages ongoing professional development and growth. We believe in championing an inclusive culture that embraces differences and encourages employees to challenge themselves and their colleagues. We never settle for “good enough” but stretch ourselves and our teams towards improvement and progress in all we do.
Learn more about our history, values, strategies and organization by visiting us at
http://www.pernod-ricard-usa.com/
The hourly range for this role, based in West Virginia
is $16.50 to $18.50
, range will vary if outside of this
location. Hourly
Rates are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.
Position Summary
This position is designed to provide guests to Smooth Ambler with an outstanding and unique whiskey experience. Our tasting room representative works to ensure guests receive the best impression of Smooth Ambler, with a focus on customer service and sales. The presentation made to the guests must be carried out properly, professionally, and in a manner consistent with the philosophies and image of Smooth Ambler. Tasting room representatives will have strong knowledge and passion for whiskey, and exhibit enthusiasm in sharing this information with our guests.
Responsibilities
- Provide guests with an outstanding and unique experience. This includes:
- Providing a friendly and sincere greeting
- Educating guests about Smooth Ambler’s history, products, and distilling process
- Developing ongoing relationships with guests to stimulate repeat visits and future sales
- Hosting a unique and engaging tasting
- Pouring and describing whiskeys and whiskey-making techniques
- Setting up and conducting general and private tours and tastings for trade, VIPs or club members
- Promote and sell Smooth Ambler whiskey products and gift merchandise
- Assist with assigned special events, special whiskey tastings, and VIP luncheons/dinners.
- Participation in regularly scheduled staff meetings.
- Support daily business functions, including opening and closing procedures, whiskey inventory, and restocking.
- Accurate handling of routine purchasing transactions through the point-of-sale and daily sales accounting.
- Assist with bar, cashier, or phone duties as needed.
- Responds graciously to customer requests and feedback.
- Stays current on recent whiskey reviews and can converse at a basic level on different whiskey styles and process.
Requirements
Education
- High school diploma or equivalent. Some college level education preferred, specifically in Business Administration, Marketing or Public Relations.
Qualifications
- Must be at least 21 years of age.
- Hospitality and proven sales results in the whiskey or restaurant/hotel/retail industry.
- Knowledge of whiskey & whiskey production as would normally be attained through 1-3 years of experience in the whiskey industry.
- Ability to read, write and speak English; bilingual any other language a plus.
- Excellent verbal & interpersonal communication skills required.
- Experience in a fast-paced, high-end hospitality environment
- Clean and professional appearance.
- Flexible schedule including weekends, some holidays and evenings as necessary.
Pernod Ricard USA offers competitive compensation, performance bonuses and domestic & international career development opportunities.
Pernod Ricard USA is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Offers will be subject to United States local terms.
Job Posting End Date:
Target Hire Date:
2022-10-17-07:00
Target End Date:
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