Guest Room Attendant Job at Resorts World Catskills
Position Overview:
The house person is responsible for maintaining guestrooms, back of the house working areas and hotel premises in an attractive, clean and orderly manner.
Essential Functions:
- To clean and maintain guest rooms and public spaces.
- Vacuum and sweep carpets and mop floors.
- Clean offices, staircases, locker rooms and outlets
- Provides assistance and support to room attendants and floor managers.
- Responsible for cleaning carpets, and upholstered furniture.
- Performs general cleaning of areas by washing walls, ceilings, moving and arranging furniture, cleaning windows glass tops, dusting polishing different surfaces, flipping mattresses etc.
- Strips rooms upon request.
- Receives deliveries and stocks supplies in closets and storage areas.
- Organizes storage areas.
- Moves banquet furniture and arranges meeting spaces as needed
- Operates housekeeping equipment such as: Shampoo machines, pressure washers, wet vacuums, snow blower, etc.
- Removes trash to the garbage room and loading area.
- Sorts linen, collects linen and redelivers it to the floors.
- Performs guest supply -, cleaning supply-, Linen inventory.
- Delivers and retrieves items to guest rooms and other departments of the hotel.
- Maintains flowers of the property as needed.
- Greet guests by name, provide direction and ensure guest satisfaction at all times.
Experience:
- Prior experience in housekeeping is preferred.
Knowledge:
- High school diploma, GED, or equivalent experience
- Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission
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