Version 1.0 Approved : 24-Aug-2016 EST CPU-TRG-000169370 docNet

Position Description

POSITION INFORMATION

Position Title: Position Location:
Group Leader, Pheresis Collection Centers

Business/Functional Unit: FLSA Status: Date:
Plasma Operations Non-Exempt May 2015

GENERAL SUMMARY
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Responsible for training and coaching the pheresis staff and facilitating efficient donor flow through the center. Additional duties include performing venipuncture on donors and having a general knowledge of the reception and registration operations.

REPORTING RELATIONSHIP
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Reports To: Daily operational activities: Center Supervisor; All else: Center Management Team

Direct Reports: This position does not have any direct reports

RESPONSIBILITIES
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In compliance with Standard Operating Procedures, (SOPs), performs all aspects of the pheresis procedure and
1 plasma collection, including donor set-up, donor monitoring and donor disconnect.

In compliance with SOPs and Food & Drug Administration (FDA) guidelines performs venipuncture to begin pheresis
2 process.

Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to
3 expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
Educates new donors on the use of therapeutic products made from donated plasma. Explains the screening

4 process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donors’ questions are answered timely, accurately and professionally.
Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.

5
Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine

6 alerts and alarms, volume variances and donor adverse events.

7 Provides guidance and technical training about processes and procedures to donor floor and other staff as required.

Monitors donor flow on the donor floor to assure continuous turnover. Allocates resources to address donor
8 backlog.

Performs calibrations and verifies that maintenance has been performed as outlined in SOPs. May respond to and
9 resolve complex equipment alarms or donor issues.

Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment
10 from service.

Responsible for changing supply lot numbers in the electronic donor information management system when new lot
11 number is introduced into production.

Supports center management by providing input into staff scheduling, and resolves minor donor relations and
12 technical procedure issues. Refers employee relations issues to center management team staff. lc-PD-10230, R00
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Approved

Version 1.0 Approved : 24-Aug-2016 EST CPU-TRG-000169370 docNet

Ensures the accurate recording of donor data in the electronic donor information management system as outlined in
13 SOPs.

Understands the policies and procedures associated with hyper immune programs at the center if applicable.
14

Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as

15 needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration
(OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.
Maintains confidentiality of all personnel, donor and center information.

16

May be cross-trained in other areas to meet the needs of the business.
17

Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
18

19 Perform other job-related duties as assigned.

JOB SPECIFICATIONS
Provide minimum hiring requirements, specialized knowledge, and other considerations required

Education High school diploma or equivalent required

• Minimum 18 months experience in a medical or health care environment preferred or equivalent

Experience combination of education and experience

• Specialized medical or phlebotomy training preferred

Additional
Comments N/A

• Ability to make decisions which have moderate impact on immediate work unit
• Understands, remembers and communicates routine, factual information.
• Must be able to see and speak with customers and observe equipment operation
• Occasionally perform tasks while standing and walking up to 100% of time

Working Reach, bend, kneel and have high level of manual dexterity
Conditions Occasionally be required to lift and carry up to 25 pounds
(physical & Fast paced environment with frequent interruptions
mental Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
requirements) Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

• Required to work overtime and extended hours to support center operational needs

Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

NAMES, SIGNATURES and DATES

• Disclaimer: * The above statements describe the general nature and level of work and are not an exhaustive list of all required responsibilities, duties, and skills.*

Position Holder: Date:

Print Name:

Signature: lc-PD-10230, R00
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Approved

Job Type: Full-time

Pay: $16.85 - $18.15 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Wilton Manors, FL 33311: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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