Responsibilities:

· Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

· Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

· Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

· Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

· Ensures availability of treatment information by filing and retrieving patient records.

· Maintains patient accounts by obtaining, recording, and updating personal and financial information.

· Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

· Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

· Helps patients in distress by responding to emergencies.

· Protects patients' rights by maintaining confidentiality of personal and financial information.

· Maintains operations by following policies and procedures; reporting needed changes.

· Contributes to team effort by accomplishing related results as needed.

· Process claims on Beacon Health Options, Availity and other clearing house as needed

· Assist treatment team with intake of patients

· Register new patients in the EMR with records of signature and picture

· Send to other program our release of information for transfer of services

· Coordinate with other health professional for coordination of care

· Conduct audits of clinical and medical records to assist the medical and clinical team to ensure a timely and successful work place.

· Collect and organize urine. Prepare samples for routine testing and analysis. Properly record results for further analysis and easy reference.

Preferred: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus Computer proficiency.

Job Type: Full-time

Pay: $14.00 - $21.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Baltimore, MD 21216: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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