Front Desk Sales Associate Job at StretchLab

StretchLab Cincinnati, OH 45236

StretchLab is currently seeking energetic, customer service and sales motivated individuals that are fitness minded with a desire to help people and a love for our brand!

POSITION:

The purpose of the Customer Service / Sales Associate is to assist the Studio Manager with booking new prospects and members, communicating stretch plan options, and assisting with all customer service aspects of the studio.

Fitness knowledge or background is preferred but not required.

REQUIREMENTS:

· Excellent communication and customer service skills

· Goal-oriented and self-driven to achieve weekly and monthly targets

· Ability to learn and use our ClubReady software system

· Ability to stand or sit for up to 8 hours throughout the workday

· Must be fluent in English and have excellent communication skills via in person, phone, text, and email

· Must be able to work under pressure and meet deadlines

· Schedule will include a variety shifts including days, evenings, and some weekends

RESPONSIBILITIES:

  • Assist with the sales process of lead generation, follow up, and close
  • Manage the front desk to greet and check-in clients and prospects as they enter the studio
  • Conduct tours of the facility while establishing a relationship and targeting individual’s needs
  • Emphasize and enforce objectives of the club as a fitness and wellness provider
  • Present available services to current or prospective members
  • Book appointments and follow-up with leads and prospects
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club on occasion
  • Ensure studio is clean and tidy
  • Other duties as assigned

COMPENSATION & PERKS:

· Hourly plus monthly bonus and commission based on hitting set sales goals

· Discounted memberships

· Huge opportunities for growth within the studios, including additional sales and management opportunities

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 10 hour shift
  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: One location




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